Burleson Nissan

Great Customer Service I had an outstanding service at Burleson Nissan. Oil change was painless; car came out sparkling clean; shuttle took me home and picked me up after my I had an outstanding service at Burleson Nissan. Oil change was painless; car came out sparkling clean; shuttle took me home and picked me up after my car was ready. Service Advisor, Michael, was very professional, attentive, and gave recommendations for the next service. I will definitely take my car to Burleson Nisan again and recommend it to my friends and colleagues. More

Amazing Thank you for going above and beyond! Promptly greeted me, checked on us during our wait, kept me informed on each step, and even helped open the door Thank you for going above and beyond! Promptly greeted me, checked on us during our wait, kept me informed on each step, and even helped open the doors for my twins and I. More

Whiplash I bought a car at this dealership and had a great experience the first time. When It came time to look for another one of course I thought I would go I bought a car at this dealership and had a great experience the first time. When It came time to look for another one of course I thought I would go back to where I got my first one and get the same helpful, friendly people. Nope, not even close! Second time they wasted time on changing their story many times and kept me there for hours. I was first told the market is better now so they don't offer the low rates they did before, that story changed the next day. We actually had to sit there and watch the manager smugly snicker when we told them what payment we could afford. Then him give a great sigh and say sorry, we can't help you. Bye! They lied to me about my own credit score which I checked that day before I even went to the dealership. And over a period of 3 days the interest rate changed 3 times, (getting higher each time I talked with them) my credit score changed twice according to them, and the payments on a 20k vehicle was cheaper than a 15k vehicle. More

Great service felt like home Everything was excellent went to go get my oil changed . and was done in minutes and barry was alot of help answered all my questions. With the best a Everything was excellent went to go get my oil changed . and was done in minutes and barry was alot of help answered all my questions. With the best answers More

Best Buying Experience Ever!!!! My mom had taken her Nissan Titan to get the oil changed. My husband had passed away on July 27, 2017 and I knew I was going to be buying a new car a My mom had taken her Nissan Titan to get the oil changed. My husband had passed away on July 27, 2017 and I knew I was going to be buying a new car at some point. I was interested in the Nissan Murano but my wise mom said to be sure to get something I could afford. So I then started looking at the Nissan Rogue. There was one on the lot that I test drove and really liked. Derrick the salesman asked if I wanted to look at financing and my mom said not today but something told me that I should go ahead and look at it. I thought they were going to come back and tell me they would run my credit and would need me to bring in some stuff. Not only did I not have to do that but I was approved the same day. I got to take my new car home on August 24, 2017. I really enjoyed the experience and the professionalism your staff showed. It was by far the best car buying experience I have ever had. I will recommend this dealership to everyone I know. Thank you for making this a great experience for me. More

Awesome . Easy and fast I have been trying to get into a new car for years since my divorce . I've been paying outrageous prices at a tote the note car lot that never sent a I have been trying to get into a new car for years since my divorce . I've been paying outrageous prices at a tote the note car lot that never sent a credit report to build my credit. 5 years wasted till now. Now I'll have my own car and get the credit I deserve . Relief finally More

Surprised 2nd purchase Took my 2011 Frontier in for a recall of the rollover sensor. While waiting for the service to be completed Jerry asked if everything was ok (in April Took my 2011 Frontier in for a recall of the rollover sensor. While waiting for the service to be completed Jerry asked if everything was ok (in April we purchased a Pathfinder); I explained that we were waiting for the 2011. Jerry asked if he could look at the vehicle, I said yes. A few minutes later Jerry returned with a sales proposal. I asked Jerry if they had a Frontier SV, he said no, but he would get one that would satisfy my wants. Jerry and the entire sales staff worked for me and and did locate vehicle that had all of my wants. Thank You Jerry and the entire sales staff at Burleson Nissan More

Expert service, reasonable rates, first-rate contact team Since moving to the Burleson area 9 years ago, we have used several service facilities for all echelons of our vehicle maintenance needs. We have run Since moving to the Burleson area 9 years ago, we have used several service facilities for all echelons of our vehicle maintenance needs. We have run the spectrum of service experiences; with many wins, and just as many losses. We have two late model Japanese vehicles in our family; both well-driven, and requiring increasing attention. We began taking our vehicles to Nissan of Burleson 2 years ago, and have been completely satisfied with the service that we have received. Outside of routine maintenance, both vehicles have required significant repairs. They have exceeded our expectations at every turn. The staff is extremely courteous, knowledgeable, and friendly. They give us honest quotes, expert service, and the right fix every time. We have never been overcharged, nor over-serviced. They have won our loyalty, and we enthusiastically recommend them to anyone needing vehicle maintenance and repairs. Well done, Nissan of Burleson. More

Poor customer svc skills, no QC took my month old Frontier in for paint repair (defective at time of sale). their "Body guy" is an outside vendor that waxed my truck in direct sunli took my month old Frontier in for paint repair (defective at time of sale). their "Body guy" is an outside vendor that waxed my truck in direct sunlight, in 100 degree weather. That is all he did. He did not polish the wax off on 1/2 the roof, and there was a LOT of spatter all over the truck. They had the truck ALL DAY. No one bothered to inspect it before calling me to come get it. After taking it home to clean the wax off myself, I found a paint chip, and the original problem had still not been fixed. The CSR was little to no help. In fact, I had to wait nearly 45 minutes when I dropped off the truck to get the loner car, and that was only after I complained at 35 minutes. These people are a joke, and will never touch my truck again. More

Over and above We went to look at a used ford 350 and we had such great customer service from start to finish. The next day we found out a piece of paper did not get We went to look at a used ford 350 and we had such great customer service from start to finish. The next day we found out a piece of paper did not get signed and we were going to drive back 40 minutes to sign. Well our amazing sales associate actually drove to us with the paperwork! We had a great experience and got a wonderful truck! More