Burns Hyundai

Excellant This was my second purchase of a car at Burns in less then a year. Each time they worked with to get us what was needed. Vanessa is a very easy pers This was my second purchase of a car at Burns in less then a year. Each time they worked with to get us what was needed. Vanessa is a very easy person to talk to and made the experience easier. More

Excellent service We were greeted immediately upon arrival, had multiple people make sure we were happy and comfortable throughout our visits, and were taken care of wo We were greeted immediately upon arrival, had multiple people make sure we were happy and comfortable throughout our visits, and were taken care of wonderfully by all parties. More

Excellent service, very pleased. Delivery of car took longer than expected We were very pleased with our purchase. I would like to highlight Tiffany who gave great service and was very attentive. The sales manager was a pl We were very pleased with our purchase. I would like to highlight Tiffany who gave great service and was very attentive. The sales manager was a pleasure to work with as well as he went out of his way to address our needs and concerns. The finance manager we spoke with (ex golf pro), was fantastic as well. We had our kids with us through the delivery process and he was patient and courteous while explaining everything in detail. One negative for us was the amount of time it take to take delivery of a new purchase. This has been consistent with the 4 Hyundai's I've leased so far. 3+ hrs is much too long. I'd expect this process to take under an hour at most. Overall, we love Burns and will be back!! More

Finally got my first new car Excellent customer service. The associates on the floor made my first new car experience very pleasant. I wIll definitely recommend Burns Hyundai to f Excellent customer service. The associates on the floor made my first new car experience very pleasant. I wIll definitely recommend Burns Hyundai to friends and family. More

Perfect 10! I loved the experience. The dealership was comfortable and the employees were fantastic to deal with. I truly felt at home and realized that the car b I loved the experience. The dealership was comfortable and the employees were fantastic to deal with. I truly felt at home and realized that the car buying experience isn't so bad when you deal with people that smile and know the product. Hats off to the Burns Team! More

Great experience at Burns Hyundai The staff at Burns made my experience of trading in my old car and leasing a new one extremely easy and pleasant. I would go back to them anytime and The staff at Burns made my experience of trading in my old car and leasing a new one extremely easy and pleasant. I would go back to them anytime and would recommend them to anyone else! More

Best Car Salesman Who couldn't ask for a better salesman. Wayne Bullaro, the most wonderful and informative salesman. This guy made my car shopping experience easy an Who couldn't ask for a better salesman. Wayne Bullaro, the most wonderful and informative salesman. This guy made my car shopping experience easy and enjoyable. More

Excellent Experience I had an excellent experience with Burns Hyudai. The staff was friendly. I was welcomed and helped by a representative almost immediately. I felt like I had an excellent experience with Burns Hyudai. The staff was friendly. I was welcomed and helped by a representative almost immediately. I felt like my Sales rep was honest and straight forward and helped find the car that was best suited to my needs. I will definitely be coming back to this dealership for another purchase in the future. More

Back to the future Purchased my first Sonata in 2003 and I loved it. It was 13 years old with only 76,000 miles and not a scratch on it. Only reason I bought a new one w Purchased my first Sonata in 2003 and I loved it. It was 13 years old with only 76,000 miles and not a scratch on it. Only reason I bought a new one was because the 03 was totaled in an accident. Love my new Sonata.. More

If you like crooks and high-pressure sales, then go here! I wish I could give them a score of zero! I am writing to discuss my recent experience at Burns Hyundai in Marlton, NJ. This was the absolute worst I wish I could give them a score of zero! I am writing to discuss my recent experience at Burns Hyundai in Marlton, NJ. This was the absolute worst experience I have ever had trying to buy a car! This dealership is full of crooks. I made an appointment to go look at a new Hyundai Elantra on April 13th at 6:30 PM with Ralph, but when I arrived I was helped by someone else and the person I had the "appointment" with was actually off that day...that makes no sense! I also drove an hour away to come to this dealership due to their True Car pricing. Anyway, I test drove the car and told my salesperson that I was just starting my car shopping and I wanted to get some prices and go home to think about it. It was a weeknight after work and I don’t like to buy a car on a whim, and want to take my time with big decisions like that. He told me they would appraise my trade-in and give me some numbers. After sitting around for several hours waiting and waiting and then waiting some more for my appraisal and rough estimate of numbers, my patience was getting very thin. I told my salesperson I needed to leave because it was getting very late, and we had to drive an hour home still...and we both had to wake up early for work the next day. The dealership did NOT understand that or respect that. They proceeded to have at least 2 other sales guys/managers come over to give me very high pressure sales tactics and would not take "no" for an answer. It was already 9:00 PM at this point, and they wanted me to start the car buying process at 9:00 at night! I said there was no way I was going to feel rushed to fill out paperwork and we had to leave because we were both getting very tired and had a long drive home. Plus I told them the numbers were way too high and they would need to come down a lot if they wanted my business. The sales guy said he would check with a manager the next day and follow up with some new prices emailed to me. It was almost 9:30 PM before we left, and I never got those numbers emailed over to me like they said. Crazy to think I was at their dealership for 3 hours just for a test drive and trade-in?! They weren’t even busy. They were so rude and inconsiderate. I have never felt so pressured and disrespected in my entire life! In addition to that, the numbers that they gave me were ridiculous and very high. They never followed up with me to give me the numbers like I asked. I actually ended up buying a different car at a different dealership, and the numbers that Burns provided were so absurd! I ended up buying a brand new car that cost more money than the Hyundai, received more money on my trade-in, and still got my payments where I wanted to be. Burns quoted me monthly payments that were between $150-$300 more a month than what I'm actually paying on a car that cost more money! That just goes to show you how they are crooks and are trying to rip people off with high payments/interest rates. PLEASE NEVER DO BUSINESS WITH THIS DEALERSHIP! They are the absolute worst at their jobs, and do not know how to do good business. I'm surprised they are still in business if they treat customers this way. If you want to be treated with respect and good prices, go somewhere else!!! More