
Burnsville Toyota
Burnsville, MN
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1,499 Reviews of Burnsville Toyota
Exceeded Expectations I arrived early but they took me right away. They told me when to expect the service to be completed and they finished it early. Professional and frie I arrived early but they took me right away. They told me when to expect the service to be completed and they finished it early. Professional and friendly. More
Great service. The service department is excellent. They are helpful and genuine. They answer all of my questions and are very thorough. They keep you updated and in The service department is excellent. They are helpful and genuine. They answer all of my questions and are very thorough. They keep you updated and informed. More
Great Service The staff do a great job of being upfront about the amount of time the service will take and are already friendly. Even though I have closer Toyota Se The staff do a great job of being upfront about the amount of time the service will take and are already friendly. Even though I have closer Toyota Service Centers, I drive out of my way to come here because I trust the work they do. More
Good service Staff is always very helpful and let's you know what is going on with your vehicle. In and out in a reasonable amount of time. Staff is always very helpful and let's you know what is going on with your vehicle. In and out in a reasonable amount of time. More
Excellent service, excellent customer relationship Have a new Highlander, a rarely problematic part needed to be replaced. Had to be ordered from Chicago parts depot, part arrived in Burnsville, had Have a new Highlander, a rarely problematic part needed to be replaced. Had to be ordered from Chicago parts depot, part arrived in Burnsville, had it replaced under warranty, and drove off happy. Very quick and seamless. More
Friendly and Honest Even though I may be able to find another place where the cost(s) would be a bit more to my liking, I prefer to continue with Burnsville Toyota becaus Even though I may be able to find another place where the cost(s) would be a bit more to my liking, I prefer to continue with Burnsville Toyota because the staff is so welcoming and genuine. My sense is the work that's done is what our vehicle needs and nothing beyond that. I also prefer going to BT because it's reassuring that they're trained to work on our Toyota vehicles. More
See below Once again the care and service was excellent. People are pleasant and bend over backwards to be serve the customer. This seems to happen every time I Once again the care and service was excellent. People are pleasant and bend over backwards to be serve the customer. This seems to happen every time I come in. More
Great customer service Clean nice waiting area. This was my 6-month check up on a new vehicle. Service writer was friendly, and explained what was to be done well. Clean nice waiting area. This was my 6-month check up on a new vehicle. Service writer was friendly, and explained what was to be done well. More
Fast courteous professional and friendly. Service writer was great! He explained what was going to happen, gave me a time frame and performed. Wouldn't go anywhere else for service. Thanks Service writer was great! He explained what was going to happen, gave me a time frame and performed. Wouldn't go anywhere else for service. Thanks Burnsville Toyota. More
Straight Forward and Just Service w/ Minimal Sales I have been going to Bursville Toyota for six years and they are by far the best service department I have ever worked with and work with currently. U I have been going to Bursville Toyota for six years and they are by far the best service department I have ever worked with and work with currently. Unfortunately we have a Honda that we take the Honda dealership in Burnsville and that is a nightmare every time. They are great on their time estimates and while they recommend services they never push you hard to do work that you can't afford or don't think is necessary. I always know that my car is in great hands and they always are using the maintenance history and recalls to help you make good decisions, which is why I think it is an absolute must to take it to the dealer. My Prius has had minimal repair and it I have had it since 2 miles and it now has nearly 140,000. More