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Burnsville Toyota

Burnsville, MN

4.5
1,501 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,501 Reviews of Burnsville Toyota

April 05, 2024

Thank you for your great help and service! Happy to be a customer of Burnsville Toyota. More

by KAZ78
Recommend Dealer
Yes
Employees Worked With
Chad
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Apr 09, 2024 -

Burnsville Toyota responded

Thank you so much, for your unwavering support and for brightening our day with your kind words. We are truly grateful to have a community that is so supportive. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 05, 2024

Your shop rates are too high. I am disappointed that Toyota has become too expensive for me to conduct all my service here. The people are nice. More

by ALEXA057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean O'Driscoll
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Apr 09, 2024 -

Burnsville Toyota responded

Alexa, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your concerns. I hope to talk with you soon. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 04, 2024

Great service. Please stop trying to sell me on things I do not need like tires. More

by MABOLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
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Apr 08, 2024 -

Burnsville Toyota responded

I would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and encourage you to contact me if you would like to further discuss your visit. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 04, 2024

Great place to service your vehicle and they will get your vehicle fixed and ready for you to pick it whenever they are ready. More

by RACNTK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Report | Print
Apr 08, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 04, 2024

They were great with the test drive and working with me to get a deal done. More

by mncalnan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Smith
Report | Print
Apr 08, 2024 -

Burnsville Toyota responded

Thank you for taking the time to share your feedback regarding your experience at Burnsville Toyota and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 04, 2024

Great service and friendly. Loved the shuttle service. I will bring my car back again for sure More

by MATTANDERSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Knutson
Report | Print
Apr 08, 2024 -

Burnsville Toyota responded

Matt, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 04, 2024

Service went great, Connor was awesome. Serviced my toyotas here for years and it has always been a good experience More

by WHIFFY
Recommend Dealer
Yes
Employees Worked With
Connor
Report | Print
Apr 08, 2024 -

Burnsville Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 04, 2024

Very expensive service charges, even for basic services like a standard oil changes. Other dealerships offer more competitive rates. More

by jamklavins
Recommend Dealer
No
Employees Worked With
Jason Colby
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Apr 08, 2024 -

Burnsville Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 03, 2024

Neil addressed our questions and serviced our Tundra in a short timeframe despite our having arrived early for our appointment. Couldn’t be happier with his service. More

by marilee.degroot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Knutson
Report | Print
Apr 05, 2024 -

Burnsville Toyota responded

Marilee, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 02, 2024

They did a great job. They were a little bit overpriced compared to other dealers.Other dealer put my wiper blades on for free. More

by MIKEDAVIS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kopp
Report | Print
Apr 04, 2024 -

Burnsville Toyota responded

Thank you for the great feedback, Mike! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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