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Burnsville Toyota

Burnsville, MN

4.5
1,501 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,501 Reviews of Burnsville Toyota

February 04, 2024

I don’t have much to say but I am always satisfied and keep up the good gob thanks More

by zerufanta1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Kyle Towberman, Riley Flenniken, Mario Najera
Feb 06, 2024 -

Burnsville Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 04, 2024

Gregory is great to work with! Knowledge and informative. The car is exactly what we wanted. More

by NTIERN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Martinez
Feb 06, 2024 -

Burnsville Toyota responded

Thanks for your perfect review! I am glad to hear that our team was knowledgeable and informative! We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 04, 2024

As always great service was provided. They fixed my bumper free of charge. Very much appreciated More

by MATTWOODS55919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean O'Driscoll
Feb 06, 2024 -

Burnsville Toyota responded

Thank you for leaving us this great review, Matt! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 04, 2024

Sorry. Too busy to comment. It was great !………………..yes yes yes great great great wonderful More

by rpkorny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Harmon
Feb 06, 2024 -

Burnsville Toyota responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and I am glad we met our goals during your visit. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 03, 2024

My experience at this dealership was far superior than any other dealership I visited. All staff were very knowledgeable and made the process of buying a vehicle enjoyable! I test drove a RAV4 and loved i More

by ww13073
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Harmon, Jeff Coleman, Riley Flenniken
Feb 06, 2024 -

Burnsville Toyota responded

I appreciate your input! I am glad to hear that you are consistently impressed with the service we offer here and our team. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 03, 2024

Excellent Customer Service. They got me in last minute for tire replacement before a road trip. Their "Can Do spirit" is what business and customer service is missing in the wo More

by trishfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Peterson, Mark Stibal
Feb 06, 2024 -

Burnsville Toyota responded

Trish, we are always willing to work with our guests no matter the situation. I am so happy to hear we could get your car fixed in time for your road trip. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 01, 2024

Excellent customer service with correct and trusted work performed. Great dealership and service. Thank You. More

by maiwayalways
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Xiong, Mike Poulin, Cole Mitchem, Jason Colby, Tyler Johnston, Sean O'Driscoll
Feb 02, 2024 -

Burnsville Toyota responded

I truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and I am thrilled to hear that you feel you had such a wonderful experience with our entire team. I am happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. I can’t wait to see you again soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 01, 2024

Wasn't given detailed & timely updates on car and current promos. Would not match competing financing offer. More

by douayang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Xiong, Caio Evangelista
Feb 02, 2024 -

Burnsville Toyota responded

Your feedback is important to us, and I'd like to better understand your experience. Please contact me at your earliest convenience. I look forward to hearing from you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 01, 2024

Nice clean quick done right and friendly text reminder of appointment and completion of work helpful More

by asm276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk lady. Friendly and courteous , Jason Colby
Feb 05, 2024 -

Burnsville Toyota responded

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Burnsville Toyota again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 01, 2024

Such a smooth process from start to finish. It felt honest and efficient throughout the entire experience. Was quoted an estimate and final price was aligned with told price. (Actually a but lo More

by JWESTLUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Leick, Mark Stibal
Feb 05, 2024 -

Burnsville Toyota responded

I am pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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