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Burnsville Toyota

Burnsville, MN

4.5
1,501 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,501 Reviews of Burnsville Toyota

January 24, 2024

Generally ok, but some very young workers who aren't always paying attention to detail. More

by vhalverson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Fink-Christ
Report | Print
Jan 26, 2024 -

Burnsville Toyota responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

January 23, 2024

Cole was very knowledgeable about the tire options for my car. He answered all my questions. More

by LSDANIELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Report | Print
Jan 24, 2024 -

Burnsville Toyota responded

Hi, thank you for this great review! I am happy to hear that Cole took care of you! He is a great asset and I appreciate all that he does. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

January 21, 2024

Not bad friendly. The dealers respectfully, listen well and described the of needs and very knowledgeable about their car. More

by newstarzagency
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Xiong
Report | Print
Jan 23, 2024 -

Burnsville Toyota responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

January 20, 2024

He is a wonderful knowledgeable and kind person and makes customers understand their problem way in advance More

by gidmogire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Flenniken
Report | Print
Jan 23, 2024 -

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

January 20, 2024

They always get the job done well. They are always courteous and friendly. The building is very clean! More

by L.W.BOWMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Report | Print
Jan 23, 2024 -

Burnsville Toyota responded

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Burnsville Toyota again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

January 19, 2024

I am always impressed with the friendly and competent staff at Burnsville Toyota! Thanks for your work. More

by VINCETHERRIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Knutson
Report | Print
Jan 23, 2024 -

Burnsville Toyota responded

I appreciate your input, Vince. I am glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

January 19, 2024

The videos are very helpful in understanding what the diagnosis is and any potential future issues. More

by STRAUSS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean O'Driscoll
Report | Print
Jan 23, 2024 -

Burnsville Toyota responded

Thank you for sharing your experience with us! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. I am happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to me if you have any questions or need anything in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

January 19, 2024

Sales not up to date on model details. The whole design on line & order by dealer is bogus. Sales says they dont order cars from Toyota.. 13+ mth wait for RAV4 as ordered - still dont know More

by debbie_hawks
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michelle Leick, Manny Garcia, Matt Christiansen, Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll
Report | Print
Jan 23, 2024 -

Burnsville Toyota responded

Thank you for taking the time to share your feedback, Debbie. I would like to discuss your concerns further, so please feel free to contact me at your earliest convenience. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

January 18, 2024

Excellent! !! Great listeners, went all out to help me. Drove two vehicles on the coldest day of the year so far More

by choir_mom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen
Report | Print
Jan 22, 2024 -

Burnsville Toyota responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

January 18, 2024

The staff was attentive and the work was performed as expected. No problems were detected and they didn’t try to sell me additional services. More

by KDB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Jan 22, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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