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Burtness Chevrolet, INC.
Orfordville, WI
589 Reviews
Established in 1921 by Elmer Burtness, Burtness Chevrolet has grown from a small, agricultural Chevrolet dealership and Standard gasoline station into one of the most prominent Chevrolet franchises in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles.
With its small-town roots planted in Orfordville, Wisconsin, Burtness Chevrolet serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area.
Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness will find the perfect vehicle for you at no additional cost. And, if you can’t get away from your busy home or work schedule for that needed oil change or service repair, our sales staff or courtesy drivers will pick up your Burtness vehicle from home or work leave you with a vehicle to drive. Your vehicle will then be returned to you promptly upon completion.
Burtness Chevrolet boasts eight ASE-certified and master technicians working with state-of-the-art, factory-certified equipment, which ensures that your vehicle is fixed properly and efficiently the first visit. In fact, General Motors has referred customers to our service department for that hard-to-find electrical or drivability issue. For customers who purchase their new or preowned vehicle from Burtness Chevrolet, our service department has retained a fleet of 20 loaner vehicles for your use while your vehicle is being serviced.
The Burtness Chevrolet family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chevrolet still offers today in the same small town where it began more than 80 years ago.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 589 reviews
April 24, 2026
Everyone is friendly. Appointments are always on time. It's a nice set up to pull in & not have to step out in the weather. There's a nice waiting room. They treat you lik Appointments are always on time. It's a nice set up to pull in & not have to step out in the weather. There's a nice waiting room. They treat you like family. They even go out of the way for you even after hours. More
by drowe9921
Verified CustomerEmployees Worked With
April 18, 2026
Oil and tire rotation need to be faster. Get two guys on it or something. I usually get the tire alignment and maybe that adds to it but nothing is ever said about how much time that adds to Get two guys on it or something. I usually get the tire alignment and maybe that adds to it but nothing is ever said about how much time that adds to it. I also see the tech drove the truck multiple times I'm sure that's normal but explain why. More
by Brent_Seay
Employees Worked With
Service
April 18, 2026
Burtness Chevrolet is the only dealership that we purchase our cars from. Outstanding service and communication always. Highly recommend. purchase our cars from. Outstanding service and communication always. Highly recommend. More
by mkovach1
April 16, 2026
Had my car towed there on a Sunday. Monday morning James called me and I told him what happened. About 3:00 pm I called and asked what did they find out and another guy told me what the Monday morning James called me and I told him what happened. About 3:00 pm I called and asked what did they find out and another guy told me what they found and had to order the part, but it would have been nice if James would have called me on updates. More
by jmw07
Employees Worked With
James Wagner
April 07, 2026
Friendly employees, from the phone answering to the service shop,, great friendly receptions all around. Clear feedback from service providers. I feel i can rely on good handing of my vehicle, and qu service shop,, great friendly receptions all around. Clear feedback from service providers. I feel i can rely on good handing of my vehicle, and quality treatment from the repair and maintenance providers. I feel welcome to do communication with the Orfordville Burtness folks! More
by wendimrk
Employees Worked With
Cass, Matt, Bob, 2 others wh schediled, , the nice woman ay yhe heduled me, and the reception at drop-off, the nice woman at the "cashbx"9x
