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Burtness Chevrolet, INC.

Orfordville, WI

4.8
251 Reviews
Established in 1921 by Elmer Burtness, Burtness Chevrolet has grown from a small, agricultural Chevrolet dealership and Standard gasoline station into one of the most prominent Chevrolet franchises in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles. With its small-town roots planted in Orfordville, Wisconsin, Burtness Chevrolet serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area. Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness will find the perfect vehicle for you at no additional cost. And, if you can’t get away from your busy home or work schedule for that needed oil change or service repair, our sales staff or courtesy drivers will pick up your Burtness vehicle from home or work leave you with a vehicle to drive. Your vehicle will then be returned to you promptly upon completion. Burtness Chevrolet boasts eight ASE-certified and master technicians working with state-of-the-art, factory-certified equipment, which ensures that your vehicle is fixed properly and efficiently the first visit. In fact, General Motors has referred customers to our service department for that hard-to-find electrical or drivability issue. For customers who purchase their new or preowned vehicle from Burtness Chevrolet, our service department has retained a fleet of 20 loaner vehicles for your use while your vehicle is being serviced. The Burtness Chevrolet family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chevrolet still offers today in the same small town where it began more than 80 years ago.
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802 Genesis Dr

Orfordville, WI

53576

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Showing 251 reviews

October 26, 2024

Always thinking of the customer. Does great work in a timely manner. I do share this with friends and family. More

by JSGUITAR51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate in service
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your wonderful feedback! We’re so glad to hear that our team is always focused on providing great service in a timely manner. We truly appreciate your trust and your willingness to recommend us to your friends and family. We look forward to continuing to serve you

October 26, 2024

Excellent service experience. Finished right the first time! Our salesman,Fuzzy, helped out with all our questions in regards to Apple play hook-up to the radio controls. More

by wlauto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan "Fuzzy" Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your fantastic feedback! We’re so happy to hear that you had an excellent service experience and that everything was done right the first time. We’re also glad that Fuzzy was able to assist with your Apple Play hookup and answer all your questions. We appreciate your trust and look forward to helping you again in the future!

October 25, 2024

I absolutely LOVE my new 2025 Equinox RS! !!! She’s so pretty!!!! I got the panoramic sunroof (LOVE IT!) and every option available!!!! I’m going to have so much fun in this car!!!! I reached More

by loriberns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan "Fuzzy" Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Wow, Lori and Joe, thank you so much for your amazing review! We’re beyond thrilled that you absolutely love your new 2025 Equinox RS, and we can’t wait to hear about all the fun you have in it! It’s great to hear that Fuzzy took such great care of you, and we're so happy you had a smooth and quick experience. We truly appreciate your loyalty and are honored to be your go-to dealership. We can’t wait to assist you again in the future! Enjoy your beautiful new car and thanks again for your kind words! The Burtness team!"

October 23, 2024

Was a great place to go to get my truck worked on and everybody was good to me can't wait until next time. More

by jazimms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan "Fuzzy" Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience getting your truck worked on, and that our team took good care of you. We can’t wait to see you again next time! Thanks for choosing Burtness!

October 22, 2024

Just had to update system. Works okay the technician I worked with was know knowledgeable and friendly More

by shocky55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

hank you for your feedback! We’re glad to hear that the system update went smoothly and that our technician was knowledgeable and friendly. We appreciate you choosing Burtness, and we look forward to assisting you again in the future!

October 20, 2024

Dealership fine, faulty 2025 trailblazer. Cars furnished by Hertz were in very poor condition. Hertz dealership in Oak Park, Illinois is not desirable and should not be used by Chevrolet in t More

by sjaurit
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your feedback. We’re glad to hear that your experience with our dealership was positive, but we’re truly sorry to hear about the condition of the vehicles provided by Hertz. We understand how important it is to have a reliable and comfortable vehicle, and we appreciate you bringing this matter to our attention. We will make sure to pass along your concerns to the appropriate parties. Your experience matters to us, and we strive to provide the best service possible. Thank you again for sharing your thoughts, and we hope to assist you in the future.

October 15, 2024

There were several options of vehicles and plans to choose from. I was hoping yo lease but ended up purchasing. More

by fellows517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for sharing your experience! We’re glad to hear that you had several options to choose from and were able to find the best fit for your needs. Sometimes the perfect vehicle leads to an unexpected decision, like purchasing instead of leasing, and we're thrilled that we could assist you in that process. We hope you enjoy your new vehicle, and we look forward to helping you with any future needs!

October 15, 2024

It’s good. Ron is the best sales person around for many many many miles. More

by pres0155
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Kobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your kind words! We’re so glad to hear that you had a great experience with Ron. He truly goes above and beyond for our customers, and we’re happy to know that you appreciate his dedication. We look forward to helping you again in the future!

October 14, 2024

The service was performed well and in less time then stated. I will continue to use Burtness for service in the future. More

by QSCHRADER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your feedback! We’re so glad to hear that your service was completed quickly and to your satisfaction. We truly appreciate your trust in us and look forward to continuing to serve you in the future!

October 12, 2024

The staff was friendly and knowledgeable about problems. They got my car done in a timely manner. More

by STANLEY32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan "Fuzzy" Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your kind feedback! We’re so glad to hear that our team was friendly and knowledgeable, and that your car was serviced in a timely manner. We truly appreciate your trust in us and look forward to assisting you again in the future!

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