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Burtness Chevrolet, INC.

Orfordville, WI

Overview
Employees
Reviews
Vehicles
4.8
284 Reviews
Established in 1921 by Elmer Burtness, Burtness Chevrolet has grown from a small, agricultural Chevrolet dealership and Standard gasoline station into one of the most prominent Chevrolet franchises in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles. With its small-town roots planted in Orfordville, Wisconsin, Burtness Chevrolet serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area. Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness will find the perfect vehicle for you at no additional cost. And, if you can’t get away from your busy home or work schedule for that needed oil change or service repair, our sales staff or courtesy drivers will pick up your Burtness vehicle from home or work leave you with a vehicle to drive. Your vehicle will then be returned to you promptly upon completion. Burtness Chevrolet boasts eight ASE-certified and master technicians working with state-of-the-art, factory-certified equipment, which ensures that your vehicle is fixed properly and efficiently the first visit. In fact, General Motors has referred customers to our service department for that hard-to-find electrical or drivability issue. For customers who purchase their new or preowned vehicle from Burtness Chevrolet, our service department has retained a fleet of 20 loaner vehicles for your use while your vehicle is being serviced. The Burtness Chevrolet family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chevrolet still offers today in the same small town where it began more than 80 years ago.
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802 Genesis Dr

Orfordville, WI

53576

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Showing 284 reviews

November 10, 2024

This dealership is the most amazing experienced visit that we haxe ever been to plus the service is outstanding so i would give them an A for good satisfactory service. More

by debbienilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your wonderful feedback! We’re so happy to hear that your visit was such a positive experience and that you’re satisfied with our service. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to assisting you again in the future!

November 10, 2024

Excellent hometown service. Nice area to wait for car appointment and clean restrooms. The showroom and vehicles available to buy was full with a great variety and selection. More

by rkmanogue
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service dept
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Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your kind feedback! We're so glad to hear that you had an excellent experience with our hometown service and enjoyed the amenities while waiting. It’s great to know that you were impressed with our showroom and vehicle selection. We truly appreciate your support and look forward to assisting you again in the future!

November 08, 2024

Always good advice and service, especially like it when we get to deal with Dan Klassy as his experience always makes for a quick diagnosis More

by bradp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Klassy
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Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your fantastic feedback! We're so glad to hear that you've had great experiences with Dan Klassy and that his expertise helps make the service process quick and efficient. We truly appreciate your trust in us and look forward to assisting you again in the future!

November 07, 2024

Everyone was super friendly and helpful. I didn’t feel pressured to purchase like I have at other places. James was wonderful helping me get exactly what I wanted. Chris made sure to get me More

by kciebell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with James and Chris, and that you felt no pressure during your visit. It’s our goal to provide a friendly and helpful environment, and we’re so glad we could help you find exactly what you wanted at a great deal. We truly appreciate your recommendation and look forward to assisting you again in the future!

November 06, 2024

Always clean. Friendly people. We drive a distance for their service thank you very much More

by SUGARMULEDEERE
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service dept
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Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you so much for your kind words! We're so glad to hear that you consistently have a positive experience with our clean facilities and friendly team. We truly appreciate you making the drive for our service and look forward to continuing to assist you in the future!

November 05, 2024

Everyone was nice and kept me informed. The tech explained everything to me and what my options were. More

by jdslay5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your great feedback! We’re so glad to hear that you had a positive experience and that our team kept you informed every step of the way. It’s important to us that you feel confident in your options, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future!

November 03, 2024

Very efficient and courteous. Clean dealership and the cookies are always a nice surprise I would recommend them for new and used vehicles More

by glloyd1942
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service department is a five star facility
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Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your wonderful feedback! We’re thrilled to hear that you found our dealership efficient, courteous, and clean, and that you enjoyed the cookies! We truly appreciate your recommendation and look forward to assisting you with any future vehicle needs, whether new or used!

November 01, 2024

Service was covered under wwarranty. Jim Lee answered several questions in regard to a possible trade. More

by garjoylav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your feedback! We're glad to hear that your service was covered under warranty and that Jim was able to assist you with your questions about a possible trade. We truly appreciate your trust in us and are always here to help with any future needs or questions!

October 30, 2024

everyone friendly, and helpful. waiting room very clean always have coffee and water and magazines to read while waiting. More

by biggs28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan "Fuzzy" Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your wonderful feedback! We’re so glad to hear that you’ve had a positive experience with our friendly and helpful team. It’s great to know that you enjoy the amenities in our waiting area as well. We truly appreciate your support and look forward to assisting you again in the future!

October 30, 2024

Burtness has always been our car dealership. We have been buying new cars and trucks at Burtness for 25 plus years. Gary and Anna our the best people to buy a vehicle through. More

by marycheck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your incredible loyalty to Burtness over the past 25 years! We’re so grateful to have had the opportunity to assist you with your car and truck purchases throughout the years. Gary and Anna truly appreciate your kind words, and we look forward to continuing to provide you with excellent service for many more years to come!

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