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Burtness Chevrolet, INC.

Orfordville, WI

Overview
Employees
Reviews
Vehicles
4.9
285 Reviews
Established in 1921 by Elmer Burtness, Burtness Chevrolet has grown from a small, agricultural Chevrolet dealership and Standard gasoline station into one of the most prominent Chevrolet franchises in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles. With its small-town roots planted in Orfordville, Wisconsin, Burtness Chevrolet serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area. Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness will find the perfect vehicle for you at no additional cost. And, if you can’t get away from your busy home or work schedule for that needed oil change or service repair, our sales staff or courtesy drivers will pick up your Burtness vehicle from home or work leave you with a vehicle to drive. Your vehicle will then be returned to you promptly upon completion. Burtness Chevrolet boasts eight ASE-certified and master technicians working with state-of-the-art, factory-certified equipment, which ensures that your vehicle is fixed properly and efficiently the first visit. In fact, General Motors has referred customers to our service department for that hard-to-find electrical or drivability issue. For customers who purchase their new or preowned vehicle from Burtness Chevrolet, our service department has retained a fleet of 20 loaner vehicles for your use while your vehicle is being serviced. The Burtness Chevrolet family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chevrolet still offers today in the same small town where it began more than 80 years ago.
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802 Genesis Dr

Orfordville, WI

53576

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Showing 285 reviews

October 30, 2024

Burtness has always been our car dealership. We have been buying new cars and trucks at Burtness for 25 plus years. Gary and Anna our the best people to buy a vehicle through. More

by marycheck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your incredible loyalty to Burtness over the past 25 years! We’re so grateful to have had the opportunity to assist you with your car and truck purchases throughout the years. Gary and Anna truly appreciate your kind words, and we look forward to continuing to provide you with excellent service for many more years to come!

October 30, 2024

Very good to deal with . Have bought several cars with Burtness thru the years and always have had good cars and good service. More

by kjlj
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you so much for your continued trust in Burtness! We're thrilled to hear that you've had great experiences with both our cars and service over the years. We truly appreciate your loyalty and look forward to assisting you with your future vehicle needs!

October 29, 2024

Very friendly, helpful and professional. Great people great service Convenient and helpful Great total experience More

by bothunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you so much for your kind feedback! We're thrilled to hear that you had such a positive experience with our friendly, helpful, and professional team. We truly appreciate your support and are so glad we could make your experience convenient and enjoyable. We look forward to serving you again in the future!

October 29, 2024

I have used this dealership since 1978 when I bought my first car from John. Multiple purchases since then from 2 of the best sales people, Gary and Anna! If I need service, I can always get in timely wi More

by ermommam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your incredible loyalty and kind words! We’re honored to have been part of your car buying journey since 1978 and are so grateful for your trust in Gary, and continued rust in Anna, and our team. It means the world to us that you've always had a positive experience with both sales and service. We look forward to assisting you for many years to come!

October 26, 2024

Excellent service experience. Finished right the first time! Our salesman,Fuzzy, helped out with all our questions in regards to Apple play hook-up to the radio controls. More

by wlauto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan "Fuzzy" Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your fantastic feedback! We’re so happy to hear that you had an excellent service experience and that everything was done right the first time. We’re also glad that Fuzzy was able to assist with your Apple Play hookup and answer all your questions. We appreciate your trust and look forward to helping you again in the future!

October 26, 2024

Always thinking of the customer. Does great work in a timely manner. I do share this with friends and family. More

by JSGUITAR51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate in service
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Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your wonderful feedback! We’re so glad to hear that our team is always focused on providing great service in a timely manner. We truly appreciate your trust and your willingness to recommend us to your friends and family. We look forward to continuing to serve you

October 25, 2024

I absolutely LOVE my new 2025 Equinox RS! !!! She’s so pretty!!!! I got the panoramic sunroof (LOVE IT!) and every option available!!!! I’m going to have so much fun in this car!!!! I reached More

by loriberns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan "Fuzzy" Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Wow, Lori and Joe, thank you so much for your amazing review! We’re beyond thrilled that you absolutely love your new 2025 Equinox RS, and we can’t wait to hear about all the fun you have in it! It’s great to hear that Fuzzy took such great care of you, and we're so happy you had a smooth and quick experience. We truly appreciate your loyalty and are honored to be your go-to dealership. We can’t wait to assist you again in the future! Enjoy your beautiful new car and thanks again for your kind words! The Burtness team!"

October 23, 2024

Was a great place to go to get my truck worked on and everybody was good to me can't wait until next time. More

by jazimms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan "Fuzzy" Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience getting your truck worked on, and that our team took good care of you. We can’t wait to see you again next time! Thanks for choosing Burtness!

October 22, 2024

Just had to update system. Works okay the technician I worked with was know knowledgeable and friendly More

by shocky55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Burtness Chevrolet, INC. responded

hank you for your feedback! We’re glad to hear that the system update went smoothly and that our technician was knowledgeable and friendly. We appreciate you choosing Burtness, and we look forward to assisting you again in the future!

October 20, 2024

Dealership fine, faulty 2025 trailblazer. Cars furnished by Hertz were in very poor condition. Hertz dealership in Oak Park, Illinois is not desirable and should not be used by Chevrolet in t More

by sjaurit
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your feedback. We’re glad to hear that your experience with our dealership was positive, but we’re truly sorry to hear about the condition of the vehicles provided by Hertz. We understand how important it is to have a reliable and comfortable vehicle, and we appreciate you bringing this matter to our attention. We will make sure to pass along your concerns to the appropriate parties. Your experience matters to us, and we strive to provide the best service possible. Thank you again for sharing your thoughts, and we hope to assist you in the future.

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