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Burtness Chevrolet, INC.

Orfordville, WI

4.8
254 Reviews
Established in 1921 by Elmer Burtness, Burtness Chevrolet has grown from a small, agricultural Chevrolet dealership and Standard gasoline station into one of the most prominent Chevrolet franchises in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles. With its small-town roots planted in Orfordville, Wisconsin, Burtness Chevrolet serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area. Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness will find the perfect vehicle for you at no additional cost. And, if you can’t get away from your busy home or work schedule for that needed oil change or service repair, our sales staff or courtesy drivers will pick up your Burtness vehicle from home or work leave you with a vehicle to drive. Your vehicle will then be returned to you promptly upon completion. Burtness Chevrolet boasts eight ASE-certified and master technicians working with state-of-the-art, factory-certified equipment, which ensures that your vehicle is fixed properly and efficiently the first visit. In fact, General Motors has referred customers to our service department for that hard-to-find electrical or drivability issue. For customers who purchase their new or preowned vehicle from Burtness Chevrolet, our service department has retained a fleet of 20 loaner vehicles for your use while your vehicle is being serviced. The Burtness Chevrolet family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chevrolet still offers today in the same small town where it began more than 80 years ago.
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802 Genesis Dr

Orfordville, WI

53576

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Showing 254 reviews

May 26, 2024

I love the fact that you wash my car when I bring it in for an oil change. More

by calhoon.suz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

That’s a nice touch! It’s always great to have your car looking fresh after a service visit. Glad you appreciate the extra care!

May 25, 2024

THIS SAYING IS ALL THAT IS NEEDED! ! ALL DEPT,S ARE GREAT AT WHAT THEY DO!!!! I WOULD RECOMMEND THEM TO ANYONE. More

by ELGIE REWEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thanks for the fantastic feedback! We're glad to hear that every department is meeting your expectations. Your recommendation means a lot to us! If you ever need anything, don't hesitate to reach out.

May 25, 2024

I am always treated warmly and listened to. I trust Burtness Chevrolet to give me an honest assessment of my vehicle and to fix anything that is necessary. I always buy my cars at Burtness. More

by streichdonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am not sure of their names but I always have great service from those in the repair department.
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your kind words! We're thrilled to hear you feel warmly treated and trust us with your vehicle needs. Your loyalty means a lot to us, and we're here to keep providing the honest and dependable service you expect!

May 24, 2024

Professional, no hassle, fair on trade. Jared was terrific to work with in finding us the exact truck and saving us money in the process. strongly recommend Burtness Chevrolet. More

by miknlor95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

It sounds like Jared made a great impression with his professionalism and expertise. We're thrilled to hear that you had a smooth and successful experience. Thank you for the strong recommendation!

May 21, 2024

Always happy with my service at Burtness , both of my equinoxes purchased and survived there. They take excellent care of my vehicle . More

by LOWIR
Recommend Dealer
Yes
Employees Worked With
Sevice . Oil changes etc…
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

It sounds like you've had a consistently positive experience with your Equinoxes at Burtness Chevrolet. If there's anything specific you'd like to share or if you have any questions, feel free to let me know!

May 21, 2024

Great experience. Pricing was right for me. Great to work with and professional. Would recommend. More

by alecfrits.dvm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Kobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

It sounds like you had a great experience with both the pricing and the professionalism at Burtness Chevrolet. It's always good to hear when a dealership meets and exceeds expectations! If you have any other thoughts or need assistance, just let me know.

May 21, 2024

Burtness always provides great service at a fair price. The people are friendly and helpful which makes car buying a lot less stressful. More

by rufer.mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

It’s great to know that Burtness makes the car buying experience less stressful with their friendly service and fair pricing. It sounds like they’ve earned your trust!

May 21, 2024

Everyone at the dealership worked with me to be sure I had a good experience and left with a vehicle I would be happy with. I would (actually already have), recommend this dealership to anyone considering More

by jcrawf43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

It’s fantastic to hear that everyone at the dealership worked together to ensure you had a positive experience and found the perfect vehicle. Your recommendation means a lot!

May 21, 2024

Dependable, Informative. I've ONLY bought cars from , Burtness Chevrolet because I know I can count on them to take care of me and do repairs right the first time. More

by dehle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

It’s great to hear that you trust Burtness Chevrolet for both purchasing and servicing your vehicles. Dependability and doing repairs right the first time are key factors in building long-term customer loyalty. If there's anything specific you want to highlight or need assistance with, just let me know!

May 18, 2024

This Service Department always lives up to their name-SERVICE! (Unlike another dealer that I had the misfortune to have to deal with in an emergency situation 80 miles from home.) Burtness has alwa More

by DADIGREENLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

It sounds like Burtness Chevrolet's Service Department has really made a strong impression with their consistency and customer care. It's great that you've found a place that provides such reliable service compared to your past experiences. If there's anything else you'd like to share or if you need further assistance, feel free to let me know!

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