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Burtness Chevrolet, INC.

Orfordville, WI

Overview
Employees
Reviews
Vehicles
4.8
254 Reviews
Established in 1921 by Elmer Burtness, Burtness Chevrolet has grown from a small, agricultural Chevrolet dealership and Standard gasoline station into one of the most prominent Chevrolet franchises in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles. With its small-town roots planted in Orfordville, Wisconsin, Burtness Chevrolet serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area. Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness will find the perfect vehicle for you at no additional cost. And, if you can’t get away from your busy home or work schedule for that needed oil change or service repair, our sales staff or courtesy drivers will pick up your Burtness vehicle from home or work leave you with a vehicle to drive. Your vehicle will then be returned to you promptly upon completion. Burtness Chevrolet boasts eight ASE-certified and master technicians working with state-of-the-art, factory-certified equipment, which ensures that your vehicle is fixed properly and efficiently the first visit. In fact, General Motors has referred customers to our service department for that hard-to-find electrical or drivability issue. For customers who purchase their new or preowned vehicle from Burtness Chevrolet, our service department has retained a fleet of 20 loaner vehicles for your use while your vehicle is being serviced. The Burtness Chevrolet family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chevrolet still offers today in the same small town where it began more than 80 years ago.
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802 Genesis Dr

Orfordville, WI

53576

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Showing 254 reviews

May 15, 2024

Great service they go out of there way to be helpful always friendly and they fix the problem the first time. Your going to have to go along way to find a better service department or dealer. More

by deborahwurl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan and Matt in service dept
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

It sounds like you’ve consistently had a positive experience with their service department! It’s always reassuring to find a team that’s not only friendly and helpful but also gets the job done right the first time. If you have any more feedback or need assistance with anything else, just let me know!

May 14, 2024

Oil change was all I had done. Went as I expected so there is nothing to report on. More

by JPNELSON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Got it! Sometimes a straightforward oil change is just what you need. If you have any questions or need anything else, feel free to ask!

May 11, 2024

The service department at Burtness is top notch! I always receive GREAT service and care of my vehicle. More

by jalopywoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

That’s great to hear! It sounds like the service department at Burtness really takes good care of you and your vehicle. If you need anything else or have any more feedback, just let me know!

May 10, 2024

Great dealership to work with always. Appreciate everything they do for customers at all levels. More

by wiplumber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

It sounds like Burtness Chevrolet really values its customers and goes above and beyond in service. That’s wonderful to hear! If there’s anything specific you appreciate or any suggestions you have, feel free to share.

May 10, 2024

Anna is great to work with and goes above and beyond for her customers. I would highly recommend her to anyone. More

by dklassy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for your wonderful review! We’re thrilled to hear that Anna went above and beyond for you and that you would highly recommend her. We appreciate your support and look forward to assisting you again!

May 07, 2024

I love the fact that the salespeople at Burtness let you look and are not aggressive. They give you space to look on your own but are there when you want/need them! More

by jodybushwhite
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Kobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for the fantastic feedback! We’re delighted to hear that you appreciate our salespeople’s approach of giving you space to browse while being available when needed. We strive to make the car-buying experience as comfortable and enjoyable as possible. We look forward to assisting you again in the future!

May 05, 2024

The service department is knowledgeable and always helpful. Only dealer I trust taking my vehicle to. More

by Brad Blueline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for the great review! We’re thrilled to hear that you find our service department knowledgeable and helpful, and that you trust us with your vehicle. We appreciate your loyalty and look forward to continuing to provide you with excellent service!

May 01, 2024

Chris is a wonderful person! He's very knowledgeable, helpful and great to work with. We've bought many cars from Chris over the years & won't go to any other dealership. Burtnes More

by Rpasst
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for the glowing review! We’re thrilled to hear that Chris has consistently provided you with excellent service and that you consider Burtness Chevrolet the best in both sales and service. We truly appreciate your loyalty and look forward to continuing to assist you in the future!

May 01, 2024

Great people great work great experience . Great place to buy a car or have service done More

by JKLOSTER42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you for the fantastic review! We’re thrilled to hear that you had a great experience with our team and found both our car sales and service to be top-notch. We appreciate your kind words and look forward to serving you again!

April 28, 2024

It went well today quick and easy to get in and out Thank you Donna More

by djlmorr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Jul 30, 2024 -

Burtness Chevrolet, INC. responded

Thank you, Donna! We’re glad to hear that your visit went quickly and smoothly. We appreciate your feedback and look forward to seeing you again!

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