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Burtness Chevrolet Inc - Service Center

Orfordville, WI

5.0
36 Reviews
Call Service Center (608) 879-2973

36 Reviews of Burtness Chevrolet Inc - Service Center

Sort by
April 21, 2024

This was for a Safety Recall which I called to make an appointment.to get scheduled, was surprised to get it in the very next day with a very early, Schedule time, which I prefer. More

by bojo2103
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist & Service Dept. Rick
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Apr 22, 2024 -

Burtness Chevrolet, INC. responded

We're glad to hear that you were able to schedule your Safety Recall appointment quickly and at a convenient time! Providing prompt and convenient service is important to us, and we're pleased we could accommodate your preference for an early schedule. If you have any further feedback or if there's anything else we can assist you with, please let us know. We appreciate your support!

Helpful
April 13, 2024

This was a warranty repair and I can say Dan Klassy handled this as professionally as possible. I thank the Burtness family for Dan Klassy and his professionalism. More

by jss513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Klassy
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Apr 22, 2024 -

Burtness Chevrolet, INC. responded

We're pleased to hear that Dan Klassy handled your warranty repair professionally! Providing excellent service is our priority, and we're glad he met your expectations. Thank you for your kind words about his professionalism and for your appreciation of the Burtness family. If you ever need anything else or have any questions, feel free to reach out. We're here to help!

Helpful
April 12, 2024

Burtness always gives a friendly prompt greeting and service, oil change and tire rotation, was fast. More

by jadekv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Apr 22, 2024 -

Burtness Chevrolet, INC. responded

We're delighted to hear that you received a friendly and prompt greeting at Burtness! Providing fast service for your oil change and tire rotation is important to us, and we're glad we could meet your expectations. If you have any further feedback or if there's anything else we can assist you with, please let us know. We appreciate your support!

Helpful
April 11, 2024

Everyone at Burtness Chevrolet is friendly, courteous, and helpful. We have always been satisfied with the service. More

by theron.benedict
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan "Fuzzy" Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Burtness Chevrolet, INC. responded

We're thrilled to hear that everyone at Burtness Chevrolet has been friendly, courteous, and helpful! Providing excellent service is what we strive for, and we're glad we could consistently meet your expectations. If you ever need anything else or have any questions, feel free to reach out. We appreciate your continued support!

Helpful
April 09, 2024

Lance is always a pleasure to work with and the staff always make you feel at home. I have bought several vehicles here and always has been a great experience. More

by tod.luedy
Recommend Dealer
Yes
Employees Worked With
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Burtness Chevrolet, INC. responded

We're thrilled to hear that Lance and our staff have consistently provided you with a great experience! Making our customers feel at home and ensuring a seamless car-buying process is what we strive for, and we're delighted that we could meet your expectations each time. Thank you for your loyalty and for choosing us for your vehicle purchases. We look forward to serving you again in the future!

Helpful
April 08, 2024

Staff is always friendly and helpful. I feel they have my best interests at heart. More

by jwkmpohl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Burtness Chevrolet, INC. responded

We're delighted to hear that you consistently find our staff friendly and helpful! Ensuring our customers' best interests are at heart is a priority for us, and we're glad that you feel well taken care of. Thank you for your kind words and for choosing us. If you ever need anything or have any questions, please don't hesitate to reach out.

Helpful
April 05, 2024

Went for my first oil change, I was in and out in a short time with no problems. More

by jbgfamly
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Burtness Chevrolet, INC. responded

We're glad to hear that your first oil change went smoothly and efficiently! Providing quick service with no issues is what we aim for, and we're delighted that we could meet your expectations. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

Helpful
April 05, 2024

Burtness is always friendly, professional and delivers what they promise. They have gone above and beyond for me several times. More

by jchernik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Burtness Chevrolet, INC. responded

We're thrilled to hear that you've had consistently positive experiences with us at Burtness! Providing friendly, professional service and delivering on our promises are top priorities for us, and we're glad that we've been able to exceed your expectations multiple times. Thank you for your kind words and for choosing us. We look forward to continuing to go above and beyond for you in the future!

Helpful
April 04, 2024

Burtness always treats you like family no matter what you bring them to work on. More

by cleazb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Klassy 5 stars
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Apr 11, 2024 -

Burtness Chevrolet, INC. responded

We're thrilled to hear that you feel like part of the family when you come to Burtness, regardless of what service you need! Treating our customers with care and respect is a priority for us, and we're glad that sentiment shines through in your experience. Thank you for your kind words and for entrusting us with your automotive needs. We look forward to continuing to provide you with excellent service in the future!

Helpful
April 04, 2024

Got in on time and out in a timely manner. Friendly customer service. Truck was clean. More

by handyman4e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
Report | Print
Apr 11, 2024 -

Burtness Chevrolet, INC. responded

We're glad to hear that your service appointment went smoothly and that you were satisfied with our friendly customer service! Ensuring timely service and a clean vehicle is important to us, and we're pleased we could meet your expectations. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

Helpful
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