
Busam Subaru
Fairfield, OH
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Wonderful experience overall with our salesman James. He was very helpful over email and made the purchase process seamless! I would recommend anyone to use this dealership for their trade ins or a brand He was very helpful over email and made the purchase process seamless! I would recommend anyone to use this dealership for their trade ins or a brand new vehicle! More
We got there right at closing time (we thought they closed later) the doors were locked so we started to get in our car.the manager came out to see if he could help with anything and invited us to come closed later) the doors were locked so we started to get in our car.the manager came out to see if he could help with anything and invited us to come in.we did and he took the time to show us what we were looking for. Guess what,we bought a new forester from them the next day after looking at Toyota and Honda. Good people all around. More
This had to be one of the easiest car buying experiences I have ever had. My husband and I got there just as they opened, and I was out with a new car in a few hours. I have ever had. My husband and I got there just as they opened, and I was out with a new car in a few hours. More
Knowledgeable, helpful service associates answer questions. I appreciate being updated during the service process, and having all charges explained fully. questions. I appreciate being updated during the service process, and having all charges explained fully. More
We were in the market for a new Forester. The dealership we normally worked with was low-balling the trade in value of our car, and did not seem interested in negotiating. So, we choose Bus The dealership we normally worked with was low-balling the trade in value of our car, and did not seem interested in negotiating. So, we choose Busam Subaru next and met Rico Graves. Rico was top notch to work with. From the moment he engaged us he was informative, helpful, friendly and he wasn't pushy at all. We did not reveal to him what the other dealership was offering on our trade-in. But after inspecting and test driving our car, Busam came back with a very serious trade-in offer. Rico made the buying process easy and without "gotchas". We've already referred Rico's business card to a friend. I look forward seeing how Busam Subaru's service department works. More
Efficient, friendly, always helpful. Great customer service. From the initial contact, to the vehicle purchase, very good communication and follow up. I am very satisfied with my purch Great customer service. From the initial contact, to the vehicle purchase, very good communication and follow up. I am very satisfied with my purchase and would not hesitate to recommend Busam Subaru. More
Jerry A. Was a great sales representative. He made communication easy and the buying process effortless. The dealership has very friendly staff overall. Was a great sales representative. He made communication easy and the buying process effortless. The dealership has very friendly staff overall. More