First, I want to say that we initially had Mike as our sales rep and he was very nice, polite, listened to our concerns in what we were looking for in a new vehicle, etc. This review is absolutely no reflection on him whatsoever.
We are only in the looking/getting information/test driving phase of buying a new car. I am an informed consumer, I like to do my research, know my options and basically, car dealerships hate me for that. We weren't interested in buying, only test driving and researching. Since we weren't buying, Mike had to go get his supervisor "Double D" to come out to try the hard sell. We politely informed him we weren't buying today and he argued with us about OMG WHAT IF I GET YOU A ROCK BOTTOM PRICE YOU CAN'T REFUSE. We don't play that game or make impulse purchases. There will always be another car if the car we like gets sold, incentives change and force us out of our price range or whatever.
Double D wouldn't take no for an answer and finally very rudely accused us of wasting his time. I didn't take too kindly to that as we will be ready to buy within the next 2 weeks and are wasting no one's time in gathering information and researching. After giving him a few choice words about his customer service skills and appeal, I thanked Mike for his time, assured him he was nothing but nice and helpful to us and the fact that we would never purchase anything from this place was no reflection on him as a salesman. We visited 2 nearby dealerships on the same day and did not run into the extreme rudeness and high pressure sale pitch we got from "Double D." I'm starting to get an idea of why they may call him Double D.