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Butler Ford

Milledgeville, GA

4.8
181 Reviews

2631 N Columbia St

Milledgeville, GA

31061

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Showing 181 reviews

March 15, 2017

Go somewhere else! I got a fair deal on my new car that I bought. I asked for a new battery because the car had been sitting in the showroom for 2 years & when I checked More

by March1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Several
Mar 21, 2017 -

Butler Ford responded

We're concerned to hear that your experience wasn't on par with our standards. We always want to provide our customers with quality vehicles and helpful service. We would appreciate a chance to talk to you to see how we can make amends. Please contact me so I can work on making things right. -Brian Shepherd, General Manager

Mar 21, 2017 -

March1986 responded

I called the dealership for the 5th time and left a voicemail with the GM Brian Shepherd. I just want what was promised and I want the issues resolved. It really shouldn't be this hard to get things done right the first time.

December 12, 2016

Great Service I've bought three vehicles from butler Ford and have alway got a great deal always very friendly and helpful. The service department always takes care More

by corvette_o1812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred C
September 29, 2016

The Worse The worse car service and customer service than any Ford Dealership ever! Cringe when having to go, no trust for best interest of my vehicle. Had oil More

by Concerned Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark then Richard
July 06, 2016

Oil change and airbag recall The service at Butler Ford in Milledgeville GA is nothing less than phenomenal! Mr Richard Smith is so friendly and very sharp. He anticipates needs a More

by 07 Shelby Mustang owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Smith
June 30, 2016

Good deal and service.9 I drove to Butler Ford in the fall of 2015, just looking at New F150s. A salesman came out and asked me what I was looking for. Just a newer truck to More

by Percy Canon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales manager and staff, and service dept.
April 08, 2016

One of the sales manager was so rude over the phone, yelling To sum it up, rude! Not everyone but it does not matter when a representative in management as a sales manager is literally yelling at you over the ph More

by READTHiSITSNOTRIGHT#
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin
June 03, 2015

THEY ARE LIARS!! My husband and I went to the dealership after they told him that he was approved, but he needed a co-signer which I agreed to do. When we arrived they More

by Tonia
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vashawn Renfroe and Dixie
December 12, 2014

Very Bad Dealership BUTLER FOR DIS NOT THE DELAERSHIP ANYONE SHOULD GO TO NO MATTER WHAT YOUR SITUATION IS!! I say this because of the finance manager MARCUS LILLARD! You More

by brianasmith93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marcus Lillard
August 04, 2014

Felt cheated and deceived I purchased a vehicle from Mr. Pitts who works at Butler in Milledgeville. He assured me that the transmission only needed a hose. Only to find out t More

by notahappycampr1021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Pitts
June 25, 2014

Very nice experience I was looking for a truck to purchase. I called the Ford dealership and they said they had some used 2013 Ford Trucks on sale. I ended up purchasing o More

by Amylou4378
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Baxter, Mike Bailey
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