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Butler GMC

Charlton, MA

4.9
366 Reviews
Butler GMC of Charlton thrives on helping people like you find their next new Canyon, Sierra, Yukon, or Acadia vehicle. Of course, we don't stop at simply helping you decide which model you'd like. We also have dedicated auto financing experts on site to help you make your dream car part of your everyday routine.
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104 Sturbridge Road

Charlton, MA

01507

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Showing 366 reviews

November 05, 2026

First visit to butler gmc for an oil change with good experience. Would go back for service and recommend a friend to go there for service. More

by WILDDOG71
Recommend Dealer
Yes
Employees Worked With
Patrick Zink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Zink
November 05, 2026

Top notch professional & amazing Everything was perfect people made sure everything was explained to me & I understood all the recommendations for repairs More

by joepoirier73
Recommend Dealer
Yes
Employees Worked With
Patrick Zink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Zink
Nov 05, 2026 -

Butler GMC responded

We're pleased the explanations about your Chevrolet Silverado 1500 helped you understand the recommended repairs. Thank you for recognizing the care our team provided during your service visit.

November 04, 2026

Smooth, quick, best car buying process Greatest salesman. Excellent selection. Smooth buying. Great vehicle. Highly recommend More

by decuga
Recommend Dealer
Yes
Employees Worked With
Brian Lindsay
Nov 04, 2026 -

Butler GMC responded

We're delighted your new GMC Sierra 1500 purchase felt easy and efficient. Your praise for our sales team and selection, along with your recommendation, means a lot to us.

November 04, 2026

Great service Great experience I was notified before about cost and what exactly was to be More

by mszczygiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Wegener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyle Gagnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2026 -

Butler GMC responded

We're pleased you felt well informed about the planned work on your Buick Encore GX before service began. Thank you for the five-star rating!

November 01, 2026

Very informative and friendly. Repair went smooth. I was notified in advance of appointment and when vehicle was ready via phone call. Excellent service overall. More

by JLAMMY24
Recommend Dealer
Yes
Employees Worked With
Patrick Zink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Zink
Nov 01, 2026 -

Butler GMC responded

We're glad the repair on your Chevrolet Silverado 1500 went without a hitch and our team kept you informed by phone before your appointment and when it was ready. Thank you for recognizing our team's helpful, welcoming service.

November 01, 2026

Great customer service. Responsive and professional. Also very timely I recommend going to Butler GMC More

by cwsnow
Recommend Dealer
Yes
Employees Worked With
Paul Wegener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Wegener
Nov 01, 2026 -

Butler GMC responded

Hearing that our team was quick to respond and kept the service on your GMC Sierra 1500 on schedule means a lot to us. Thank you for recommending our dealership!

October 31, 2026

It was a very good experience. Everyone was very professional. Looking forward to bring me truck back for service. More

by dcdf12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Wegener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2026 -

Butler GMC responded

Knowing you found our team professional and your GMC Sierra 2500 service visit worthwhile is rewarding. We appreciate your confidence in returning to our service department.

October 31, 2026

We purchased a new GMC 2026 Canyon from Rick at Butler. Rick was friendly and knowledgeable making the overall experience efficient and stress free. We received a good trade-in price and are very happy w More

by lcar562
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Cardile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2026 -

Butler GMC responded

Congratulations on your new 2026 GMC Canyon! We’re glad Rick’s expertise and welcoming approach helped make the purchase process straightforward and relaxed, and that you’re so happy with your choice.

October 31, 2026

Excellent experience from start to finish! The sales team was knowledgeable, professional, and accommodating. Made purchasing my new GMC Canyon easy and enjoyable! More

by CanMan26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2026 -

Butler GMC responded

We're glad purchasing your new GMC Canyon felt straightforward from beginning to end! Your recognition of our sales team's expertise and willingness to accommodate your needs means a lot to us.

October 30, 2026

Professional, courteous and absolutely incredible to deal with Made a difficult situation simple and gave us a fantastic solution. More

by reklawma
Recommend Dealer
Yes
Employees Worked With
Alexis Cardile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Cardile
Oct 30, 2026 -

Butler GMC responded

We're glad our team made a challenging situation easier to navigate and helped you find the right solution. Thank you for choosing our dealership for your Chevrolet Traverse purchase.

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