Butler GMC

This was my first visit to Butler for analyzing a problem with my pickup. They told me a part needed replacing so they ordered the part. I then installed the part myself but it did not solve the problem. with my pickup. They told me a part needed replacing so they ordered the part. I then installed the part myself but it did not solve the problem. Paul told me they normally do not take back parts but, since they analyzed it incorrectly, they would make an exception. I returned another day to have them look at the problem again. After an all-morning inspection they recommended another solution. Paul did not charge me anything for this extended visit; he treated me fairly and without hesitation. I will go back to Butler for servicing as long as Paul remains there. I don't know how the auto salespeople deal with a customer because I have never purchased a vehicle there so I gave Butler GMC a "neutral" rating. More

Nice place great people would recommend anyone Very helpful and all around good people Thanks helpful and all around good people Thanks More

Came in under the quoted price which is good. Paul did a good job showing me what was broken and getting it done in a timely manner. Communication could have been better, but wasn't bad. The webs Paul did a good job showing me what was broken and getting it done in a timely manner. Communication could have been better, but wasn't bad. The website that provides 'real time' updates was stuck at the first stage the whole time. Overall I'm happy with how it came out and the quality of the service and I would go back. More

Bella was amazing. Everyone help me out and made the process smooth. Definitely highly recommend Everyone help me out and made the process smooth. Definitely highly recommend More

The Sales team was professional and courteous They were very fair with the Chris. They gave me for my trade-in and they bent over backwards to please me so it was a great experience. very fair with the Chris. They gave me for my trade-in and they bent over backwards to please me so it was a great experience. More

Bella took our challenging situation and made it manageable. She solved our problems and got us into a new to us car that will provide us years of good service. Thank you for being so professional a manageable. She solved our problems and got us into a new to us car that will provide us years of good service. Thank you for being so professional and positive through the whole situation. More

I recently stopped into Butler GMC to get an inspection sticker for my truck. The service department staff were pleasant and courteous and got the job done for me in a short time. I will not hesitate to ca sticker for my truck. The service department staff were pleasant and courteous and got the job done for me in a short time. I will not hesitate to call on them in the future! More

They were excellent to deal with. Very professional All of my concerns were addressed and repaired properly. Couldn't ask for more Very professional All of my concerns were addressed and repaired properly. Couldn't ask for more More

Excellent attention to my emergency service. Paul went above and beyond to have my car looked at and fully explained what he found and alternatives to fix the problem. Paul went above and beyond to have my car looked at and fully explained what he found and alternatives to fix the problem. More

It is a great dealership everyone is friendly kind and understanding. They have great service understanding. They have great service More