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Butler GMC

Charlton, MA

4.9
231 Reviews
Butler GMC of Charlton thrives on helping people like you find their next new Canyon, Sierra, Yukon, or Acadia vehicle. Of course, we don't stop at simply helping you decide which model you'd like. We also have dedicated auto financing experts on site to help you make your dream car part of your everyday routine.
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104 Sturbridge Road

Charlton, MA

01507

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Showing 231 reviews

June 11, 2026

This is the fourth car that I’ve purchased from Butler from Rick. He is probably the best car guy that I have ever dealt with in my 65 years. Rick is not pushy he is just straightforward to the point del More

by RAY@RKMECHANICALLLC.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Cardile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabella Sibley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2026 -

Butler GMC responded

Having you come back to Rick for your fourth GMC Canyon is fantastic news. We’re glad his straightforward style made everything clear and reliable. Enjoy every mile in your new Canyon.

June 08, 2026

super duper I was greeted professionally and received valuable updates promptly. As stated, super duper. More

by ADUPUIS
Recommend Dealer
Yes
Employees Worked With
Paul Wegener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Wegener
Jun 08, 2026 -

Butler GMC responded

Delighted to hear you received a professional greeting and timely updates during your Buick LaCrosse service. We’re glad the process met your needs. Thank you for the five-star review.

June 06, 2026

Sent my daughter in and she came out with a new car! Brian the Lion gets it done quickly and painlessly! More

by LISAJBROWN
Recommend Dealer
Yes
Employees Worked With
Alexis Cardile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Cardile
Jun 06, 2026 -

Butler GMC responded

We appreciate you sending your daughter in for her GMC purchase. We’re glad our team made the process quick and painless and hope she loves her new vehicle.

June 05, 2026

The Staff at Butler GMC was a pleasure to deal with they are very knowledgeable. Bella is a great person and she made the whole experience fun and exciting. More

by royr0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Cardile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabella Sibley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2026 -

Butler GMC responded

It’s wonderful to hear our team made your visit both informative and enjoyable, and that Isabella added that extra spark. Thank you for choosing a new GMC Acadia and for your five-star feedback. We look forward to serving you again in the future.

June 04, 2026

Friendly and clean atmosphere. Definitely recommend them to friends and family Service was easy to work with More

by snigro32
Recommend Dealer
Yes
Employees Worked With
Jamie
Jun 05, 2026 -

Butler GMC responded

We’re delighted you found our atmosphere welcoming and clean and that our service team was easy to work with. We appreciate you recommending us to friends and family. We look forward to assisting with your GMC again.

June 03, 2026

Best service, great dealership, my experience here was phenomenal! Great atmosphere and everybody is so sweet! More

by deandra98
Recommend Dealer
Yes
Employees Worked With
Rick Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Williams
Jun 03, 2026 -

Butler GMC responded

We’re delighted to hear your service experience was outstanding and that our atmosphere felt so welcoming. Congratulations on your Nissan Rogue, and Rick was happy to assist you every step of the way.

June 02, 2026

Found issue and repaired in timely manner with good communication with the service technicans working on the vehicle More

by DAILEYLANDSCAPES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Wegener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Jun 02, 2026 -

Butler GMC responded

Thank you for the five-star rating. We’re glad our technicians quickly resolved the issue and kept you informed during service of your GMC Sierra 3500. We appreciate your trust and look forward to assisting you again.

May 31, 2026

Great service and customer care. Friendly, helpful, knowledgeable and honest. Definitely will buy from them again. More

by DAVIDCMANNING
Recommend Dealer
Yes
Employees Worked With
Alexis Cardile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Cardile
Jun 03, 2026 -

Butler GMC responded

Thank you so much for your kind words, David, and for taking the time to leave us this wonderful feedback!

May 31, 2026

Amazing guy, extremely friendly and gets ya the best deal! Definitely will be doing buisness again. More

by Jamie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabella Sibley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2026 -

Butler GMC responded

It’s terrific to hear our team made the process friendly and helped you secure a great deal. Thank you for choosing your new GMC and we look forward to working with you again.

May 30, 2026

Good getting you the payment you want going above and beyond! Would highly recommend you guys More

by BLITTLE57936
Recommend Dealer
Yes
Employees Worked With
Rick
May 30, 2026 -

Butler GMC responded

We appreciate your recommendation. We’re pleased we could secure a convenient payment plan and deliver outstanding service on your Ram.

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