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Butler GMC

Charlton, MA

4.9
366 Reviews
Butler GMC of Charlton thrives on helping people like you find their next new Canyon, Sierra, Yukon, or Acadia vehicle. Of course, we don't stop at simply helping you decide which model you'd like. We also have dedicated auto financing experts on site to help you make your dream car part of your everyday routine.
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104 Sturbridge Road

Charlton, MA

01507

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Showing 366 reviews

October 20, 2026

My experience was great the only complaint I have is that the tech didn't install the spare tire back where it goes, he put it in the bed of the truck. More

by erickf
Recommend Dealer
Yes
Employees Worked With
Patrick Zink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Zink
Oct 21, 2026 -

Butler GMC responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 17, 2026

Excellent service, very patient and knowledgeable and very helpful The team was great and helped me get in my vehicle without any issues More

by CAMERONDICKENS9000
Recommend Dealer
Yes
Employees Worked With
Patrick Zink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Zink
Oct 17, 2026 -

Butler GMC responded

Hearing that you found our team patient, knowledgeable, and helpful means a lot to us. We’re glad the service on your Chevrolet Corvette went smoothly and you had no issues getting back into your vehicle.

October 16, 2026

They are the best dealers around here. Excellent customer service Bella and Brian are also great More

by jmenard41
Recommend Dealer
Yes
Employees Worked With
Alexis Cardile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Cardile
Oct 16, 2026 -

Butler GMC responded

Your new GMC Acadia is in great hands, and we're pleased your visit went so well. Hearing you found our customer service exceptional means a lot to us. Enjoy every drive.

October 15, 2026

Always a pleasure having them fix my vehicles Fast and quick service and always reaching out in a timely manner with updates More

by Paul@eastcoastsmarthome.com
Recommend Dealer
Yes
Employees Worked With
Patrick Zink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Zink
Oct 16, 2026 -

Butler GMC responded

Knowing that our timely updates kept you informed means a lot to our service team. We’re pleased we could provide fast, efficient service for your Nissan Altima.

October 14, 2026

service is very good and the service department has maintained its excellent quality from the previous dealership. More

by DLACROIX185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Purdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2026 -

Butler GMC responded

Our service department enjoyed providing consistent, high-quality care for your GMC Sierra 1500. Your praise for our continued excellent service means a lot to our team.

October 12, 2026

Great and pleasurable service. No haggle pricing. Rebuilds trust in purchasing a new vehicle with real customer service More

by dfacteau44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Cardile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabella Sibley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2026 -

Butler GMC responded

We’re glad our team provided a smooth, transparent experience that renewed your trust in buying your new GMC Terrain. Knowing you value our honest pricing and genuine customer service means a great deal to our team.

October 11, 2026

So easy! The process was easy, Bella was a great help and we were very happy with the overall experience. More

by elarson920
Recommend Dealer
Yes
Employees Worked With
Alexis Cardile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Cardile
Oct 12, 2026 -

Butler GMC responded

Knowing the purchase process felt effortless means a lot to our team. We’re pleased our sales team could guide you smoothly through your purchase of the used Chevrolet Traverse.

October 10, 2026

I took my truck in for a minor transmission shudder. I half expected a huge estimate for repairs that you would typically get at a dealership. Instead I got a call from Paul recommending just a simple t More

by SHAYZO0687
Recommend Dealer
Yes
Employees Worked With
Paul Wegener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Wegener
Oct 11, 2026 -

Butler GMC responded

Your GMC Sierra 1500 is running smoothly again after a simple transmission flush. Our team is pleased Paul could recommend that solution and get you back on the road same day. Hearing that you’re happy with your first experience means a lot to our service team.

October 10, 2026

Efficient, fast, friendly Great communication. Relaxing waiting room. Professional technicians. All staff were very helpful and friendly More

by beckiyerger
Recommend Dealer
Yes
Employees Worked With
Paul Wegener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Wegener
Oct 10, 2026 -

Butler GMC responded

Knowing that your experience with the service on your Ford was efficient and our communication clear means a lot to our team. Our service team is pleased we could provide a relaxing waiting area and professional, friendly care throughout your visit. Thank you for choosing our service department.

October 10, 2026

Amazing communication and easy to deal with. No haggling and fair pricing . Pleasant experience and More

by Carynne42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2026 -

Butler GMC responded

Knowing that our straightforward approach and fair pricing made your Chevrolet 1500 purchase pleasant means a lot to our team. Your kind words and five-star rating mean a great deal to our team.