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Butler GMC

Charlton, MA

4.9
232 Reviews
Butler GMC of Charlton thrives on helping people like you find their next new Canyon, Sierra, Yukon, or Acadia vehicle. Of course, we don't stop at simply helping you decide which model you'd like. We also have dedicated auto financing experts on site to help you make your dream car part of your everyday routine.
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104 Sturbridge Road

Charlton, MA

01507

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Showing 232 reviews

May 21, 2026

Great hospitality Paperwork and everything was done very expediently It was the fastest car deal I've ever done More

by GLADIATORGANG5
Recommend Dealer
Yes
Employees Worked With
Alexis Cardile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Cardile
May 21, 2026 -

Butler GMC responded

Thanks for sharing your experience. We’re glad Alexis provided great hospitality and handled your paperwork quickly to make your Mitsubishi Outlander purchase swift. We appreciate your five star rating and look forward to assisting you again.

May 21, 2026

Great experience- quick and smooth start to finish. Professional and friendly. We love our new car More

by ssutor22
Recommend Dealer
Yes
Employees Worked With
Alexis Cardile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Cardile
May 21, 2026 -

Butler GMC responded

We’re delighted that purchasing your GMC Acadia was quick and smooth with professional, friendly service. Thank you for choosing GMC. Enjoy every mile in your new Acadia.

May 20, 2026

Rick and Brian were very helpful in helping us select a vehicle which met our needs. When we were looking at the vehicles they guided us to the area and let us look undisturbed. It was a relaxing way of s More

by j.rafail
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Cardile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wegener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Russell - Sales Dept.
May 20, 2026 -

Butler GMC responded

It’s great to hear Brian guided you through our GMC lineup while giving you the space to explore. We’re glad the process felt relaxed as you evaluated your options. Thank you for sharing your experience.

May 19, 2026

Rick is a pleasure to work with, accommodating and helpful. His patience is pretty great too! More

by Rick is awesome
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Cardile
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2026 -

Butler GMC responded

It’s wonderful to hear Rick’s accommodating and patient support made your experience positive. Thank you for choosing us for your used Chevrolet purchase.

May 17, 2026

Very nice staff. Everyone there was very helpful and made me feel at home. Would come back! More

by EVANMONTY55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Cardile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Purdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Amoros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antoinette Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2026 -

Butler GMC responded

It’s great to hear our team made you feel at home. Thank you for sharing your kind words about our staff’s helpfulness. We look forward to assisting you again.

May 16, 2026

Everyone at Butler GMC is a pleasure to deal with and coming in for service is effortless. More

by WGPHOTOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Purdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wegener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick
May 16, 2026 -

Butler GMC responded

It’s fantastic to know that our team made servicing your Nissan Versa Note so easy. We’ll pass along your compliments to everyone here. We look forward to supporting your future service needs.

May 15, 2026

What a Great Experience I Had at at Butler From Bella in Sale to Jaime in service to Brian and Bob the owner. Super personable and professional. I would recommend any one to go down and see Bella in Sales More

by Levi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Cardile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabella Sibley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Purdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul in service definitely 5 star for him to
May 15, 2026 -

Butler GMC responded

Your kind words about Isabella in sales, Jaime in service, Brian and Bob in leadership, and Alexis in finance mean a lot to us. We’re honored to have earned your recommendation and friendship, and we hope you’re enjoying your Ford F-150.

May 13, 2026

The entire staff was friendly and helpful, no pressure. We felt we were treated very fair. Great experience all around. More

by EDWARD.FERREIRA1964
Recommend Dealer
Yes
Employees Worked With
Alexis Cardile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Cardile
May 14, 2026 -

Butler GMC responded

We’re glad Alexis and our team could deliver a friendly, fair, pressure-free experience. Enjoy your new GMC Sierra 1500!

May 09, 2026

I needed a quick oil change a day before leaving on a long trip. Butler service department were able to sneak me onto the schedule with no questions asked. Thanks! More

by BBOIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Purdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2026 -

Butler GMC responded

Our service team is happy they could fit in your oil change at the last minute before your trip. Wishing you a smooth journey in your GMC 2500 and thanks for sharing your positive feedback.

May 09, 2026

Consistently good service I've experienced consistently good service since the new ownership took over I've experienced consistently good service at this dealership since the new ownership took over More

by cdabek
Recommend Dealer
Yes
Employees Worked With
Paul Wegener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Wegener
May 09, 2026 -

Butler GMC responded

Thank you for noticing the reliable service you’ve received since our new ownership. We’re glad your GMC Sierra 1500 continues to get the care it deserves. We look forward to supporting you again.

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