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Butler GMC
Charlton, MA
215 Reviews
Butler GMC of Charlton thrives on helping people like you find their next new Canyon, Sierra, Yukon, or Acadia vehicle. Of course, we don't stop at simply helping you decide which model you'd like. We also have dedicated auto financing experts on site to help you make your dream car part of your everyday routine.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 215 reviews
April 18, 2026
Bella and the GMC team are the best and very reliable. I can’t thank them enough for helping me get into my new to me 2017 GMC Acadia Denali! I can’t thank them enough for helping me get into my new to me 2017 GMC Acadia Denali! More
by Klaythe25
April 17, 2026
It was good, no issues I had no issues, the service was pretty quick. And they had free coffee and snacks pretty quick. And they had free coffee and snacks More
by mavallone1076
Verified CustomerApril 17, 2026
Bella is by far the best sales person I’ve ever worked with, she’s very polite and easy to talk to along with being very knowledgeable about the trucks I looked at! It’s more of a family feeling Dealershi with, she’s very polite and easy to talk to along with being very knowledgeable about the trucks I looked at! It’s more of a family feeling Dealership rather then just your typical buy a car From me Dealership, we were so pleased with Bella and Brian then we actually purchased 2 cars from them! If I give Bella 10 starts I would! More
by Jlaythe69
April 17, 2026
Thorough, great communication, fast response, fast turnover Explained the entire progress in great detail Thank you turnover Explained the entire progress in great detail Thank you More
by Madisonschiltz
April 17, 2026
Brian was amazing. I wasn’t planning to leave with a car, but found the perfect ride! Nobody in the dealership were pushy and Brian was able to work magic with the trad I wasn’t planning to leave with a car, but found the perfect ride! Nobody in the dealership were pushy and Brian was able to work magic with the trade in value. He truly stands by his word and works with every customer. He aligned me with an amazing Sales associate and they were an amazing representative of the Butler Brand answered all my questions and worked out all the details so quickly. Financing was amazing even working through the limits on my account that I didn’t know existed. At no point in time did I feel any pressure or judgement, which isn’t something you can say when dealing with a car dealer. Overall I had an amazing experience and would recommend them to anyone and everyone I know. Truly an amazing team and happy to become a repeat customer! More
by galina.mcdonnell
April 16, 2026
Absolutely the best dealership around. Great Staff. They all go out of their way to make sure you are satisfied Great Staff. They all go out of their way to make sure you are satisfied More
by scottwhite4806
April 15, 2026
Prompt , professional, and personal service That's all I have to say at this time have to say at this time More
by PABASH
April 15, 2026
Refuses to diagnose a defective transmission. Instead rejects accountability and 'stands behind their quality service'. They should either retrain their technicians or just stop offering a servic Instead rejects accountability and 'stands behind their quality service'. They should either retrain their technicians or just stop offering a service department. More
by MeghanMCavanagh
Employees Worked With
Rick, Jamie, Brian, bob and will
April 15, 2026
Fantastic buying experience and service department is great. They have fixed any issues I have, I bring both my GMC and Hyundai for service. Would recommend Butler GMC to anyone looking for a vehicle o great. They have fixed any issues I have, I bring both my GMC and Hyundai for service. Would recommend Butler GMC to anyone looking for a vehicle or needing service. More
by snigro32
Employees Worked With
