Butler GMC

Guaranteed price of car over the phone. Drove 40 miles to buy and then they added $250 to the price. Complete ripoffs. Not honorable at all - General manager made the decision. Salesman asked - you'll walk f buy and then they added $250 to the price. Complete ripoffs. Not honorable at all - General manager made the decision. Salesman asked - you'll walk for $250.00. I said "i will walk away for $1.00. They wasted my time. They LIED. I gave this rating because they quoted but would not honor the price given. More

I brought my 2006 Pontiac Grand Prix into Patriot for a check engine light. While diagnosing that problem, it was discovered that my car needed a major front end re-build and there was a coolant leak. Th check engine light. While diagnosing that problem, it was discovered that my car needed a major front end re-build and there was a coolant leak. The costs of these repairs were major and Rebecca got GMC involved under their goodwill program. GMC picked up a major portion of the bill. If Rebecca had not been proactive and gone to bat for me, I would not have been able to afford the repairs. I would recommend Patriot to anyone. They are honest and customer oriented. More

I took my chevrolet silverado truck for service and repair and have never been so pleased with the service I received from Rebecca and her staff. repair and have never been so pleased with the service I received from Rebecca and her staff. More

My husband and I have had nothing but great service from patriot. I will recommend them to everyone. Customer service is amazing. Friendly, helpfull staff. Rebecca takes care of all our needs. patriot. I will recommend them to everyone. Customer service is amazing. Friendly, helpfull staff. Rebecca takes care of all our needs. More

I brought my Pontiac Grand AM '04 in because it was losing coolant. I thought it would be the intake gasket because the mechanic had warned me from another visit that it might happen because it was a c losing coolant. I thought it would be the intake gasket because the mechanic had warned me from another visit that it might happen because it was a common problem on that car. After looking at the car for a few minutes he was able to tell me what was wrong. Even though it was going to be a big job I was still able to get my car back the next day. They even did a bunch of maintaince since my car was already apart they just charged for the parts. Everyone else in the service department was very nice and I got a deal that was way better than any of the other shops I tried calling. More

I am so amazed at the service I received at your service/parts department!! I have never been treated so well at an auto garage, not even at the garage I bought my van from!!! Rebecca Hutchings, in service/parts department!! I have never been treated so well at an auto garage, not even at the garage I bought my van from!!! Rebecca Hutchings, in your service department went above and beyond any service I have received. I will recommend your dealership to everyone I know, because of Rebecca & Kim Moore (parts)!!! I STRONGLY believe that customer service is the MOST important thing in business, and your customer service is OUTSTANDING!!!! Thank you all sooooo much! I feel like I am so blessed to have found you!!! More

This was THE best experience I have ever had buying a car, used or new, both in terms of customer service and getting a good deal. My salesperson (Kristin) was both friendly, respectful, and patient in car, used or new, both in terms of customer service and getting a good deal. My salesperson (Kristin) was both friendly, respectful, and patient in answering all my questions and working to get a fair trade in value for my car. And the car I got was definately a step up. I never thought I would say that I would recommend a salesperson or dealer but in this case I would. More

When I arrived at patriot I felt very welcomed! The customer service was very good and the people were friendly! Brian Okeefe was very helpful in finding the right car for me! I recommend everyone to g customer service was very good and the people were friendly! Brian Okeefe was very helpful in finding the right car for me! I recommend everyone to go there when buying a car! More

I went in for an oil change and while I was waiting Rebecca had to break the news to two customers who were sitting in the waiting room with me that they needed hundreds of dollars of work done to thei Rebecca had to break the news to two customers who were sitting in the waiting room with me that they needed hundreds of dollars of work done to their vehicles. She took the time to sit down with them, explain what they needed, and detail what their options were. Her customer service is phenomenal. These customers understood what their problems were and were able to make informed decisions regarding the repair options (or lack thereof as well). Rebecca is a true asset to Patriot GMC. More

The service dept at PATRIOT GMC was very helpfull and knowladgable about my 03 silverado.They were clear and precise with my options for fixing my concerns and getting me back on the road.I felt at ease knowladgable about my 03 silverado.They were clear and precise with my options for fixing my concerns and getting me back on the road.I felt at ease by their manner and profesionalism.The service manager Rebecca Hutchings made me feel confident and assured of the repairs performed,her kindness and inteligence spoke volumes of the entire service crew.I would absolutely recomend PATRIOT GMC to my friends and family thank you again! More