Butler Lexus

Called Monday and set up an appointment and told them about my limited time due to my wife having a doctors appointment and was offered a loaner car while my car was being serviced. This made everything about my limited time due to my wife having a doctors appointment and was offered a loaner car while my car was being serviced. This made everything convenient and service was done in a timely manner. More

Raegan, advisor, was awesome. I was in and out. Also, she made sure what was recommended for my next visit. The car wash was decent. made sure what was recommended for my next visit. The car wash was decent. More

Out of all my years of being a car owner. I have never received top service as this. Butler Lexus, do know that you are the most friendliest, kind, polite and caring that I have ever experienced. Andy, m received top service as this. Butler Lexus, do know that you are the most friendliest, kind, polite and caring that I have ever experienced. Andy, my service Rep., you are the BEST! More

I love this dealership they serviced my other Lexus Gx 460 picked it up and returned it in no time and I live 60 miles a way. I traded with Art Maddox and he was wonderful. 460 picked it up and returned it in no time and I live 60 miles a way. I traded with Art Maddox and he was wonderful. More

Friendly and respectful customer service. Service was performed in a timely manner. Dirty fingerprints were left on inside of my light colored door but I still give Butler Lexus a high rating bc everythi performed in a timely manner. Dirty fingerprints were left on inside of my light colored door but I still give Butler Lexus a high rating bc everything else was awesome. Amenities in the waiting area are good also. More

I love this dealership! I never have a problem getting an appointment and a loaner. Rod is my service man and he is always thorough and always gets my vehicle taken care of. appointment and a loaner. Rod is my service man and he is always thorough and always gets my vehicle taken care of. More

Went in for my 60,000 mile maintenance. I do not live in the same town as Butler Lexus, and they gave me a nice loaner SUV while I was in Macon. The facility is spotless! Everyone I interacted with was he the same town as Butler Lexus, and they gave me a nice loaner SUV while I was in Macon. The facility is spotless! Everyone I interacted with was helpful and polite. An overall good experience. More

Excellent customer service. Jason took the time to find everything I wanted and he did it quickly. I didn’t feel he was just selling me a car-he believes in Lexus. everything I wanted and he did it quickly. I didn’t feel he was just selling me a car-he believes in Lexus. More

I had a new engine and transmission placed in my LS430. I was surprised at how quick it was to complete and I thank my long term service advisor, Reagan Beck, for her years of taking care of my wife's and m was surprised at how quick it was to complete and I thank my long term service advisor, Reagan Beck, for her years of taking care of my wife's and my Lexus vehicles. More

Excellent service by friendly efficient staff. Comfortable waiting area that adheres to COVID guidelines. All staff wore masks. Staff helped with remote starting feature and other tech questions. Comfortable waiting area that adheres to COVID guidelines. All staff wore masks. Staff helped with remote starting feature and other tech questions. More