I was treated courteously and efficiently from beginning to conclusion during a routine service visit.
I felt that my car was thoroughly checked and secure in the knowledge that it was in a safe condition. Rod Love was the service representative I dealt with and, as always, he was very helpful.
Courteous,and on time!
From the time I called for reservations to picking up the loaner and being called back when service was complete, everything was excellent including a written report.
Thanks Butler Lexus.
I have purchased/leased many vehicles from Butler Lexus, and have always experienced very professional treatment. Management and staff are top-grade, and allow car-buying to be painless. I recommend Butler to anyone interested in Lexus.
I love coming here. Staff is friendly and helpful. Car is ready on time. Nice waiting area. I have never had to return for any reason. Rod Love is my service technician for several years. Rod us the best of the best!
Courteous, accommodating, and top notch. Allowed liberal use of cars to test drive and went out of way to insure we received the best of service. Also, those who were not directly involved with the sale were very friendly and courteous.
After missing out on the opportunity to purchase a used RX several months ago, Art was patient with me while I vascilated between a GX and an RX. He kept me in mind when the exact one I wanted was traded in and took the time to reach out and get me back in the dealership. He is professional but also casual enough to not impose any pressure. We will be lifelong Lexus customers and repeat customers of Art’s because of how pleasant he has made every interaction.
Jason Nelson and Jason Thompson were excellent salesman. Beautiful dealership show room and a well staffed operation. Your customer service is outstanding. IT person, Antoine, is coming to Albany today to show me how to operate some of the features. He was out of the office last Friday. Keep up the good work.