
Butler Lexus
Macon, GA
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Very good experience as usual. Got everything done and car return very clean condition. As always, Rod Love is great to work with and does a great job of scheduling. car return very clean condition. As always, Rod Love is great to work with and does a great job of scheduling. More
Punctual and excellent service. Timely and was he able to get a loaner car, which was an advantage compared to other dealers. I have three Lexus cars which makes me even more loyal to the brand particularly get a loaner car, which was an advantage compared to other dealers. I have three Lexus cars which makes me even more loyal to the brand particularly in the presence of a dealer that provides your services. More
Our service is always geared to our personal needs. Our vehicle is maintained very well through Butler Lexus. We are always pleased to interact there. We have to drive 2 hours to get our car serviced - But vehicle is maintained very well through Butler Lexus. We are always pleased to interact there. We have to drive 2 hours to get our car serviced - Butler Lexus makes it worth the drive. More
I always trust this dealership Team with my Lexus. Kayla Sheppard was extraordinary making US feel important and David explains details. Great folks really care Sheppard was extraordinary making US feel important and David explains details. Great folks really care More
Butler Service Department The remote services on my 2020 Lexus ES350 F Sport has been inoperable since May. I have been unable to access these services via the Lexus app. I con The remote services on my 2020 Lexus ES350 F Sport has been inoperable since May. I have been unable to access these services via the Lexus app. I contacted Butler Lexus and they sent someone to my house to pick up the car and performed a vehicle update. They then returned the car to me. Unfortunately the update didn't correct the problem. After I contacted Lexus Enform I was told that the issue is with their server and they are seeking a fix. Nevertheless, I appreciated the effort put forth by the Butler service department to correct my problem. More
Service Andy was very helpful and pleasant. He didn’t mind calling and helping me out with my warranty claim. And I didn’t have to ask for a loaner car. His c Andy was very helpful and pleasant. He didn’t mind calling and helping me out with my warranty claim. And I didn’t have to ask for a loaner car. His customer service is the best. More
I always get good service and treated very respectful the dealership is always clean and everyone is very friendly everyone is always respectful I have never had a problem with anybody dealership is always clean and everyone is very friendly everyone is always respectful I have never had a problem with anybody More
Service Very pleased with our service and Rod Love was very professional, friendly and kept us informed on service. We have been dealing with Rod for several Very pleased with our service and Rod Love was very professional, friendly and kept us informed on service. We have been dealing with Rod for several years and always pleased with him. More