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Butler Lexus - Service Center

Macon, GA

4.9
373 Reviews

373 Reviews of Butler Lexus - Service Center

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February 13, 2025

Great customer service. Always very helpful and friendly from the guys that write up your orders to those that do all the service actions. More

by PSelf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Love
February 02, 2025

First time getting my SUV service and the service dept was excellent in answering any questions I had. My last car was also a Lexus and I used Newnan to get my car serviced. Macon dept was just as good a More

by dholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Shepard - Service Advisor, Nicole Beck
February 01, 2025

Great service, fantastic waiting area, but the Lexus name makes them think it's ok to charge ridiculous prices. More

by Billy G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla , service representative, 5 Stars, Nicole Beck
January 15, 2025

Very nice and professional. Excellent service, completed in time they said it would be delivered. More

by salli85890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
December 19, 2024

Rod Love is always very efficient is getting my vehicle serviced timely and always has a loaner vehicle for me. He provides great customer service More

by srollins86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Love, Nicole Beck
December 12, 2024

I and a service visit December 11, 2024. The convenience and Rod Love's knowledge of the vehicle is outstanding. More

by johndavishouser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Love Service
November 23, 2024

Excellent service. I drive from Statesboro to Macon (approximately 110 miles). Not an easy drive considering all the truck traffic on I-16 and road construction in an More

by Maryann.lisenbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Beck
November 10, 2024

Excellent service. Will recommend friends. Friendly and attentive personnel. Clean and comfortable environment. Opportunity to upgrade because of the proximity to the s More

by kennethabidde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Love, Nicole Beck
October 22, 2024

Fabulous service in all aspects! I was given a loaner car to drive home since the tires I needed weren’t in stock! They sent a driver to my house which is 40 miles away the next day More

by roseglane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylor Shepard
October 19, 2024

Greeted with smile. Very friendly atmosphere. Was greeted with a Chic filet biscuit while waiting on my car. More

by Lexus owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service techs and service manager, Nicole Beck
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