Butler Lexus - Service Center

Friendly and respectful customer service. Service was performed in a timely manner. Dirty fingerprints were left on inside of my light colored door but I still give Butler Lexus a high rating bc everythi performed in a timely manner. Dirty fingerprints were left on inside of my light colored door but I still give Butler Lexus a high rating bc everything else was awesome. Amenities in the waiting area are good also. More

I love this dealership! I never have a problem getting an appointment and a loaner. Rod is my service man and he is always thorough and always gets my vehicle taken care of. appointment and a loaner. Rod is my service man and he is always thorough and always gets my vehicle taken care of. More

Went in for my 60,000 mile maintenance. I do not live in the same town as Butler Lexus, and they gave me a nice loaner SUV while I was in Macon. The facility is spotless! Everyone I interacted with was he the same town as Butler Lexus, and they gave me a nice loaner SUV while I was in Macon. The facility is spotless! Everyone I interacted with was helpful and polite. An overall good experience. More

I had a new engine and transmission placed in my LS430. I was surprised at how quick it was to complete and I thank my long term service advisor, Reagan Beck, for her years of taking care of my wife's and m was surprised at how quick it was to complete and I thank my long term service advisor, Reagan Beck, for her years of taking care of my wife's and my Lexus vehicles. More

Excellent service by friendly efficient staff. Comfortable waiting area that adheres to COVID guidelines. All staff wore masks. Staff helped with remote starting feature and other tech questions. Comfortable waiting area that adheres to COVID guidelines. All staff wore masks. Staff helped with remote starting feature and other tech questions. More

Outstanding!!! My Service Rep Rod Love always takes great care of me. Provided me with a loner while service was being done of my vehicle. care of me. Provided me with a loner while service was being done of my vehicle. More

I am always impressed with the service I get at Lexus. It's clean, professional, prompt, friendly. I got my car back in just a few hours. It's clean, professional, prompt, friendly. I got my car back in just a few hours. More

Scheduling is always easy, loaner car ready, friendly and efficient. Snack area and restroom clean and nice. Notified by email and phone call when ready. efficient. Snack area and restroom clean and nice. Notified by email and phone call when ready. More

A dealership’s longterm relationship is dependent on the service department. We have been most pleased with Butler Lexus in Macon Service Department. The staff is professional and customer oriented. Mar service department. We have been most pleased with Butler Lexus in Macon Service Department. The staff is professional and customer oriented. Mary Tanner More

Great service! Great people! Friendly service people! No waiting! Great loaner vehicle! All the guys in the garage were nice and friendly. Made the effort to be nice! waiting! Great loaner vehicle! All the guys in the garage were nice and friendly. Made the effort to be nice! More