Butler Lexus - Service Center
Macon, GA
374 Reviews of Butler Lexus - Service Center
Service Wayne is absolutely the best customer service representative I have ever dealt with. He handles your issue in a very professional and pleasant manner Wayne is absolutely the best customer service representative I have ever dealt with. He handles your issue in a very professional and pleasant manner. A great ambassador for Lexus. More
Complete expert service Wayne is the most experienced service advisor I have ever worked with. Along with the service crew, I know my RX 330 will be taken care of. Wayne is the most experienced service advisor I have ever worked with. Along with the service crew, I know my RX 330 will be taken care of. More
Service on the car Had a dead battery. Called Wayne and he advised me what steps to take. Had the car jumped and brought it to the service department. The battery was Had a dead battery. Called Wayne and he advised me what steps to take. Had the car jumped and brought it to the service department. The battery was replaced and the car was cleaned. Did not have to wait long. More
Courteous, Timely. Price within reason. Price was reasonable. Timely response. Courteous employees. My car drove well after balancing of tires. My car was cleaned. Waiting area was a pleasan Price was reasonable. Timely response. Courteous employees. My car drove well after balancing of tires. My car was cleaned. Waiting area was a pleasant experience. More
Superb Dealership I have totally enjoyed my experience at Butler Lexus. Mr. Wayne is very professional, loyal, and knowledgable of his field. I have recommended to fr I have totally enjoyed my experience at Butler Lexus. Mr. Wayne is very professional, loyal, and knowledgable of his field. I have recommended to friends who are interested in buying a Lexus. More
Wayne is the best service writer I have known. When shopping for a new car in 2012, I chose another Lexus because of Wayne and the service department. He is so personable and helpful. When shopping for a new car in 2012, I chose another Lexus because of Wayne and the service department. He is so personable and helpful. More
Super excellent Service Excellent Serv on my 2012 LS460L. Always completed on time as promised! Clean and comfortable waiting room with coffee and other beverages, Loaner Excellent Serv on my 2012 LS460L. Always completed on time as promised! Clean and comfortable waiting room with coffee and other beverages, Loaner car is furnished when booked in advance! More
Excellent Wayne always provides excellent and professional services. He provides recommended courses of action for completing identified needed maintenance aft Wayne always provides excellent and professional services. He provides recommended courses of action for completing identified needed maintenance after service checks. This comes across as less aggressive from a customer service view in that it's not perceived as forcing required maintenance on the customer. More
10,000 mile service Everyone is so helpful and kind. I love the great service here and they are fast and efficient. Both the sales and service experience was a good one. Everyone is so helpful and kind. I love the great service here and they are fast and efficient. Both the sales and service experience was a good one. More
My review We have always been pleased with the service we received at Butler Lexus. We have dealt with each department and everyone has been friendly, knowledg We have always been pleased with the service we received at Butler Lexus. We have dealt with each department and everyone has been friendly, knowledgeable, helpful and professional. I always call Rod Love and he schedules my appointments. More