Butler Lexus - Service Center

Wes was amazing with picking up and dropping my car off. Also, dealership went ahead and completed the coating on the paint without having an appointment! Amazing customer service and I would highly recomme Also, dealership went ahead and completed the coating on the paint without having an appointment! Amazing customer service and I would highly recommend this dealership!!! More

Best Lexus dealership around. Regan is the best in the service department and Jason is best salesman Regan is the best in the service department and Jason is best salesman More

Butler Lexus has maintained my GX460 for years. I happened to look under the engine skid plate to find the second bolt they have damaged. The first time they stripped out the bolt hole and placed a I happened to look under the engine skid plate to find the second bolt they have damaged. The first time they stripped out the bolt hole and placed a cheap plastic plug. Mind you this is a heavy steel skid plate. Now they ripped the head off another bolt. I guess it’s my job to correct their damage as my service manager has no interest. To top it off, none of the damage was reported to me. I found it and brought it to their attention. If you have a Lexus with a skid plate, do the maintenance yourself and save a lot of headaches. More

Great service! Rod is always so professional and courteous. I won't take my vehicle anywhere else. Rod is always so professional and courteous. I won't take my vehicle anywhere else. More

I always have an excellent experience with my service. I always ask for Rod as he communicates with me and always meets my needs in a timely manner. I always ask for Rod as he communicates with me and always meets my needs in a timely manner. More

Excellent service as always at Butler. Absolutely worth the 2 hour drive from Albany. Thank you Andy and Kayla Absolutely worth the 2 hour drive from Albany. Thank you Andy and Kayla More

Got my car in the same day. Was quick and they did a good job. Was quick and they did a good job. More

They are always nice kind pleasant and informative. Good service technicians and great coffee. The only place I feel confident in getting my Lexus serviced Good service technicians and great coffee. The only place I feel confident in getting my Lexus serviced More

Very cooperative efficient and attentive to detail . The ability to get a loaner is exceptional The ability to get a loaner is exceptional More

Ragan always a pleasure - helpful and accommodating to me Service wa great as usual 👍👍 Awesome Service wa great as usual 👍👍 Awesome More