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Butler Toyota - Service Center

Macon, GA

4.9
798 Reviews

798 Reviews of Butler Toyota - Service Center

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January 28, 2021

I always have little wait time when I take my car in for service. The service staff is always so friendly. They do a great job. More

by BJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry cummings
Feb 08, 2021 -

Butler Toyota responded

Thank you for choosing Butler Toyota for your servicing needs. Hope to see you again soon!

January 28, 2021

I have consistently received excellent service which is why I travel the extra miles for service rather than to the dealership where I purchased my vehicle. I think that the idea of being referred to the More

by bethlehem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
Feb 08, 2021 -

Butler Toyota responded

Thankyou for sharing your service experience with us! Have a great rest of your week!

January 27, 2021

It was a pleasant visit. The people were very nice and efficient. They greeted me promptly and took my car right away and the wait was very short. More

by Tammy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
Feb 08, 2021 -

Butler Toyota responded

Thanks for the feedback Tammy. Have a wonderful day!

January 13, 2021

Great service experience. Great employees, nice facility,good coffee and waiting area. Shuttle service Will do business with them in the future. Fair service pricing More

by lcummi3295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings, McCall Fuller, Randy Butler
Jan 15, 2021 -

Butler Toyota responded

Thank you for sharing you feedback with us and trusting us with servicing your vehicle. We hope you have a great weekend!

January 13, 2021

Had an oil change on my Tacoma truck, took me right in, wait was not too long. The facility has a nice lounge area to wait, employees are super nice. More

by jlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Butler
Jan 15, 2021 -

Butler Toyota responded

Thanks for the 5 stars Lee! Happy Friday!

January 09, 2021

Appointment for 2 o’clock and service person not back from lunch but was handled by some else. Schedule for service kept within 1 hour... More

by cwblackmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Turner
Jan 13, 2021 -

Butler Toyota responded

Thank you for allowing us to service your vehicle. Come back and see us! Have a great rest of your day!

December 30, 2020

Jerry is an amazing service manager! Always courteous and recommends only what is required. Stopped by for an unscheduled periodic maintenance and gladly accommodated. Thank you! More

by Soundman007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Turner
Jan 08, 2021 -

Butler Toyota responded

Thank you! We are glad Jerry is on our team! Thank you for sharing your experience with us. Have a great weekend!

December 22, 2020

Great customer service from the time to schedule the maintenance appointment to the time my vehicle was serviced. Was kept updated on the time my vehicle would be ready More

by Dulceazteca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McCall Fuller
Jan 05, 2021 -

Butler Toyota responded

Thank you for the kind words and positive feedback! Have a great day!

December 10, 2020

I have always been pleased with the service at Butler Toyota. Sam and Larry are awesome and I never worry about the status of my truck! More

by Tom green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, Larry
Dec 22, 2020 -

Butler Toyota responded

Thanks for the 5 stars Tom! Happy Holidays!

December 09, 2020

Sam McWilliams always does a great job with listening to issues when I bring my vehicle in for service. He followed up on a hard to detect problem with the cooling system and corrected the issue. Highly r More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam McWilliams
Dec 22, 2020 -

Butler Toyota responded

Thank you for the kind words Scott! We appreciate you choosing us to service you vehicle. Stay safe, and Happy Holidays!

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