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Butler Toyota - Service Center

Macon, GA

4.9
798 Reviews

798 Reviews of Butler Toyota - Service Center

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September 26, 2020

I am a longtime customer of Butler Toyota. My Highlander Hybrid is 12 years old and still running like a top! The service is truly exceptional, and Larry, my service provider is outstanding. We are in the m More

by Ollie'snana812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings, Troy
Oct 06, 2020 -

Butler Toyota responded

Thank you for being a loyal customer to us for all these years! We appreciate customers like you. Thank you again for the great rating and have a wonderful rest of your week. Hope to see you soon!

September 25, 2020

Brian in Macon is always very helpful and nice to work with. He is always nice and pleasant to talk to. Very pleasant stay in the dealership . More

by Jerome
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian , McCall Fuller, Randy Butler
Sep 26, 2020 -

Butler Toyota responded

Thanks Jerome! Brian is a great rep to work with! We hope you guys enjoy your weekend!

September 21, 2020

Jason Harris is always the best service member I have worked with. He has the best personility a person could have. He is always fast and to the point. More

by pennyjo312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Jason Harris
Sep 26, 2020 -

Butler Toyota responded

Thank you for the kind and positive review Penny! We are so happy that Jason was able to provide you with some awesome service. Come back and see us anytime. Thank you again!

September 14, 2020

They took me in as soon as I got there ,my appointment was at 12 and the Time I left was at a reasonable time. More

by Cyntmo35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McCall Fuller, Randy Butler
Sep 14, 2020 -

Butler Toyota responded

Thanks for the great review and 5 stars! We hope that you have a great rest of your week!

September 02, 2020

Very professional service. Wait time was longer than expected but staff was very courteous and customer oriented. I would definitely recommend this facility. to friends and family. More

by estory5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Cummings, McCall Fuller, Randy Butler
Sep 08, 2020 -

Butler Toyota responded

Thanks for the recommendation! We greatly appreciate it. Stay safe, and have a great week!

September 01, 2020

Excellent customer service in the service department. Very friendly staff and my service was completed with minimal wait time. Overall a great experience for the first service visit on my new vehicle. More

by Elaine Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
Sep 01, 2020 -

Butler Toyota responded

Thank you for the kind words Elaine! We hope to see you again. Have a great rest of your Tuesday!

August 29, 2020

My Butler Toyota visits are always exceptional! From the greeter at Service to Brian Hatfield to the mechanics to the person who drives my car back to me! Thank you for the stress free service. I love my Hi More

by HighlanderLove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield
Sep 01, 2020 -

Butler Toyota responded

Congratulations on your beautiful new Highlander! We hope you enjoy your new ride for years to come. Have a wonderful day!

August 28, 2020

As always, visiting Butler Toyota for my scheduled service was a breeze. Sam has been my service representative from the beginning and, as always, he helps me stay on track with my service appointmen More

by Happy Customer!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam McWilliams, McCall Fuller
Sep 01, 2020 -

Butler Toyota responded

Thank you for the feedback and positive rating! We are so glad that you had a great experience here with us! Thank you for using us for all your service needs. Come back and see us! Have a great rest of your week!

August 23, 2020

Very clean family oriented dealership. Everything was handled in a professional manner. Worked was performed in a timely manner as well. Restrooms were also clean More

by Billy_c50
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Butler
Aug 24, 2020 -

Butler Toyota responded

Thank you for the kind words Billy! Happy Monday!

August 20, 2020

Prompt and courteous service. As always, Larry Cummings provided excellent customer service!! I was also impressed by Blake, the shuttle driver who drove me home while car was being serviced and picked be More

by gjcoop1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
Aug 21, 2020 -

Butler Toyota responded

Thanks for the kind words! We are so happy that you have chosen Butler Toyota for all your service needs. Thank you again for the 5 stars. Have a great rest of your day!

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