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Butler Toyota - Service Center

Macon, GA

4.8
791 Reviews

791 Reviews of Butler Toyota - Service Center

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August 06, 2020

Customer service rep Brian Hatfield was extremely friendly and answered all my questions. The service was completed within and hour and they even were extra kind to me when I barely got back to pic More

by Rlyles64
Recommend Dealer
Yes
Employees Worked With
Randy Butler
Aug 06, 2020 -

Butler Toyota responded

Thank you for the positive feedback! Your time is valuable to us! Thank you for choosing us for your service needs! Please come back and see us. Thank you again!

July 30, 2020

From service to sales Butler Toyota cares about customers. Troy and Brian provided excellent customer service. All employees provide caring attention to every detail. Auto repairs can be scary they tem at But More

by Robinsonpmr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield
Aug 03, 2020 -

Butler Toyota responded

Thank you for the positive feedback! We appreciate customers like you! Thanks for the 5 stars! Come back and see us anytime. Stay safe, and have a great week!

July 23, 2020

I love the service I get on my 2012 Prius. Brian Hatfield has always been very helpful. I have worked with him for years. I have called on him often for assistance with my car. More

by Kathy Lee
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield
Jul 24, 2020 -

Butler Toyota responded

Thank you for being such a loyal customer with us over the years Kathy! We are so happy to hear that you have had great service here with us! Come back and see us anytime. Have a great rest of your day.

July 22, 2020

Great service and friendly staff. Everyone was helpful and accommodating. They did not show my appointment on your schedule but hAd the good sense to work me in. Much appreciated More

by g.charolette5
Recommend Dealer
Yes
Employees Worked With
McCall Fuller, Randy Butler
Jul 22, 2020 -

Butler Toyota responded

Thank you for the great rating! Come back and see us anytime. Have a great rest of your day!

July 22, 2020

BUTLER. ~ BREATH OF SPRING AIR IN A WORLD TRYING TO BREATHE Words about this dealership~ employees who take time to listen and respond with understanding, professionalism, and care........provide quality servic More

by Grateful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Jason, and Meghan ~ also the recetionaist who answers 9 calls ~ most helpful
Jul 22, 2020 -

Butler Toyota responded

Thank you for the feedback. We are pleased to hear about your experience here with us. Thank you for the 5 stars! Have a great rest of your day!

July 18, 2020

Very enjoyable wait and excellent service just as I expected. Jerry was patient and explained what was found during inspection and I chose necessary repairs More

by efc0214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Turner
Jul 20, 2020 -

Butler Toyota responded

Thank you for the great rating!

July 18, 2020

They made getting car repairs a pleasant experience. Nice, professional staff. Beautiful, clean waiting area with ample room to socially distance and get work done. Recall work and other repairs done w More

by MC Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
Jul 20, 2020 -

Butler Toyota responded

Thank you for the kind words! We appreciate the kind words! Your safety is our priority! Come again!

July 15, 2020

my experience was excellent - just what I expected. dealership was clean and accessible. Sam, the service tech was knowledgeable and courteous. Explained the process and advised later of repairs needed More

by cspry1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 15, 2020 -

Butler Toyota responded

Thank you for the feedback. We appreciate the positive words! Come back and see us. Have a great rest of your week!

July 11, 2020

Excellent service! Everyone was very welcoming informative and easy to work with. Service was not only excellent it was also very quick while still very punctual. More

by bjg521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 13, 2020 -

Butler Toyota responded

Thanks for the feedback and sharing your experience here with us! We appreciate the 5 stars. Have a great rest of you Monday!

July 10, 2020

Tire leaking air As always, Larry Cummings was helpful, courteous, and is my main go to at Butler . I have always used them for all my service needs from general mai More

by Vickisowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
Jul 10, 2020 -

Butler Toyota responded

Thank you for the kind words Vicky! We appreciate the feedback. Come back and see us! Have a great weekend, and stay safe!

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