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Butler Toyota - Service Center

Macon, GA

4.8
791 Reviews

791 Reviews of Butler Toyota - Service Center

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March 30, 2020

great as always, prompt and fast service.. I have used Butler for over 20 years. Always great service and very prompt.. Their service personnel are great and very professional. Repairs and ser More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Turner
Apr 01, 2020 -

Butler Toyota responded

Thank you for being such a loyal customer Jim! Have a great rest of your week!

March 28, 2020

Butler Toyota made my visit easy I needed new tires for my son's truck and an oil change. Service manager Jerry Turner gave me a good price and made it happen in short order. Thanks More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Turner
Apr 01, 2020 -

Butler Toyota responded

Thanks for the feedback Chris! We appreciate you taking the time out to give us this review. Thank you again, stay safe!

March 26, 2020

Service was excellent and fast. The service writer and other staff were exceptional. I felt as if my time was truly valued. Will most definitely be back for future service! More

by hatfield2012
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield
Mar 27, 2020 -

Butler Toyota responded

Thank you for the kind words! Please come back and see us! Thank you again, and have a great rest of your day!

March 23, 2020

Warranty and Routine Service Dropped my car off the night before the work was to be done and got it back a lot sooner than expected dealing with courteous, friendly and profession More

by Wanda c Donihoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield, Megan (don't know last name) with Shuttle Service
Mar 27, 2020 -

Butler Toyota responded

Thank you for being such a loyal customer to us! Please come back and see us!

March 15, 2020

5K service As always, Jerry did an excellent job - informative and efficent. Time is important and he got me in and out in a reasonable time. Very satisfied. More

by omahins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JERRY TURNER
Mar 19, 2020 -

Butler Toyota responded

Thank you for your feedback! We appreciate the positive words! Please come back and see us anytime. Stay safe, and have a great rest of your week!

March 07, 2020

No worries Sam took care of my truck and me. I trust Sam's opinion and have confidence he will be respectful of my time while I wait on my vehicle. More

by rwynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, Service Dept.
Mar 09, 2020 -

Butler Toyota responded

Thanks for the 5 stars! We are happy to hear that you had a great experience here with Sam. Thanks again!

March 05, 2020

Service. The new alignment machine with instant pictures is just dazzling. The dealership was extremely efficient in getting my car finished in a timely manne More

by tater44125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield
Mar 09, 2020 -

Butler Toyota responded

Thank you for the feedback! Brian Hatfield is a great asset to our service team. We are glad to hear that your service went so well! Please come back and see us! Have a great week!

March 04, 2020

My ASM was great. Service was completed within 45 mins. He also covered future recommended services. The waiting area was clean and comfortable. I would recommend Butler Toyota for service More

by JW
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
Mar 09, 2020 -

Butler Toyota responded

Thank you for the recommendation! Please come back and see us anytime!

February 29, 2020

Very fast & professional! Always willing to get me in when I call to make an appointment. Explain in detail what I need or may be needing in the future. More

by sallyhitt
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield, Randy Butler
Mar 07, 2020 -

Butler Toyota responded

Thanks for the review! Please come back and see us anytime!

February 28, 2020

Butler has the nicest and friendliest staff. Brian in service is very helpful and treats me like a special customer. Service was also prompt. I love my 4-Runner! More

by cmtomblin
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield
Mar 07, 2020 -

Butler Toyota responded

Thank you for the feedback! Brian has been with us here for several years and we are lucky to have him! Thank you for being such a loyal customer to us! Have a great rest of your day!

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