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Butler Toyota - Service Center

Macon, GA

4.9
809 Reviews

809 Reviews of Butler Toyota - Service Center

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January 04, 2020

Great Service Department Larry takes good care of me explaining what needs to be done on my vehicle. We have two Toyota vans and the quality of work has been excellent. I purc More

by SUSIE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
Jan 09, 2020 -

Butler Toyota responded

Thank you for the 5 star rating and great words on Larry! Come back and see us anytime!

January 01, 2020

Service. Wheel balance and alignment. Exceptional service for the past 16 years. Jerry Turner has been my service advisor for many of these years and is outstanding to work with. More

by Wbailey62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
See above.
Jan 09, 2020 -

Butler Toyota responded

Thanks again! Come back and see us anytime!

December 31, 2019

30,000 mile Check-up Another great experience! I look forward to Butler maintaining my Highlander for many years. I appreciate how quickly I was worked in to have my needs More

by terry.sowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam and Michael Lawrence
Jan 09, 2020 -

Butler Toyota responded

Thank you for the awesome rating Terry! Have a great rest of your day!

December 30, 2019

AMAZING CUSTOMER SERVICE!!! Kevin and Larry were AMAZING! So grateful that I bought from Butler and get to encounter people like this every oil change and tire rotation. Thank yo More

by elizabethperry26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin from Sales and Larry from the Service department
Jan 09, 2020 -

Butler Toyota responded

Thanks for the 5 star rating Elizabeth!

December 30, 2019

Best cars and best place to buy cars. Service department is top notch. Larry in service takes care of what is needed without pushing. Truck came back better than ever. More

by Jkbrd1
Recommend Dealer
Yes
Employees Worked With
Larry in service.
Jan 09, 2020 -

Butler Toyota responded

Thank you for being a loyal customer and trusting us with your vehicle! Have a great rest of your day!

December 23, 2019

my servicer sam was great..he listened to my symptoms..typed up my concerned..diagnosed my vehicle..put me in a rental..fixed my car..called me when ready. happy customer!! More

by shamekisjordan
Recommend Dealer
Yes
Employees Worked With
Sam
Jan 09, 2020 -

Butler Toyota responded

Thank you! Have a great rest of your week!

December 23, 2019

Excellent service Jerry Turner is a primary reason I visit Butler Toyota to have my car serviced. He is friendly, knowledgeable and professional. I trust him to make More

by sdolliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Turner
Jan 09, 2020 -

Butler Toyota responded

Thank you so much for the kind words about Jerry and our service department! He is a great advisor to have on our team. Have a great night !

December 22, 2019

exceptional service The experience at Butler Toyota is always great. Sales and service personnel are friendly and professional. The go above and beyond to make sure the c More

by Niecy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings,
Jan 09, 2020 -

Butler Toyota responded

Thank you so much Niecy! Come back and see us anytime!

December 18, 2019

Awsome but Costly Everything here is always great. The exception is always the cost of parts. For example, the Alternator I just had put in was $409.15, yet I can fin More

by AGENGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
Dec 20, 2019 -

Butler Toyota responded

Thank you for the feedback! Happy Holidays!

December 17, 2019

Fast efficent service and professional. This is our third visit to Butler Toyota and each time has been a great experience. The service team is professional, no pressure, and make suggestio More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Purdy, Tyler, Kyle and Larry Cummings
Dec 17, 2019 -

Butler Toyota responded

Thank you so much for being such a loyal customer to us over the years Denise! We appreciate you! We are so happy to hear about another great experience you has here with us; and Ali is a phenomenal asset to our sales team! Thank you so much for the feedback. We hope you enjoy your new vehicle and have a great rest of your week!

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