Butler Toyota - Service Center

Exceptional service at Butler Toyota We have bought my last six vehicles from Butler Toyota and have not been disappointed with the way we were treated. We have always felt like we were f We have bought my last six vehicles from Butler Toyota and have not been disappointed with the way we were treated. We have always felt like we were family whether buying the car or having it serviced. Thank you!! More

Not a long wait very nice work employees Very pleasant employees nice c lean lobby to wait in relaxing and calm place and in future may come trade car soon. I also just like atomsphere Very pleasant employees nice c lean lobby to wait in relaxing and calm place and in future may come trade car soon. I also just like atomsphere More

My experience with Jerry at the dealership is exceptional I gave the service dept. an excellent rating because everyone is always, and I do mean always, professional and friendly. I cant say enough about Jerr I gave the service dept. an excellent rating because everyone is always, and I do mean always, professional and friendly. I cant say enough about Jerry in the service dept. He goes above and beyond to make sure you are comfortable waiting and satisfied with the service you receive More

Bluetooth Fixed It took Two trips! But on my second trip, Rick- the Service Manager “Took Over” and brought his team together ( Jason and Matt) and solved my speaker/ It took Two trips! But on my second trip, Rick- the Service Manager “Took Over” and brought his team together ( Jason and Matt) and solved my speaker/Bluetooth problem!! A reoccurrence that was a Pain for me! This was After 50 minutes on the phone with Toyota Customer Care -which the lady really TRIED to help! The Service Department at Butler Toyota in Macon, Ga SOLVED my issue!!! My family’s 11th Toyota!!! I continue to be Satisfied and Toyota Happy!!!! Thanks Butler Toyota More

Easy drop off and pickup I was able to drop my car off and use their early bird service. Sam called me a little while after they opened and gave me the list of the optional s I was able to drop my car off and use their early bird service. Sam called me a little while after they opened and gave me the list of the optional services that was recommended by the factory, and he had my vehicle done without any issues. Thank you Sam for making this experience a GREAT one! More

Bad Battery I called on Saturday 08/31/2019 and was offered same day service. GREAT SERVICE!! only waited 1 hr to be worked in; comfortable atmosphere. I called on Saturday 08/31/2019 and was offered same day service. GREAT SERVICE!! only waited 1 hr to be worked in; comfortable atmosphere. More

Could not ask for better service! Very courteous! Was told how long it would take to service my car and fix another problem and they finished before the time I was told. That never happens anywhere. Was told how long it would take to service my car and fix another problem and they finished before the time I was told. That never happens anywhere. More

Reliable Vehicles, Great People, Superior Services I was contacted over the phone by an associate for Butler Toyota and secured an oil change appointment with Larry for my 2005 Tundra that I purchased I was contacted over the phone by an associate for Butler Toyota and secured an oil change appointment with Larry for my 2005 Tundra that I purchased from Butler Toyota back in 2006. Larry was very professional and thorough. I've always been extremely satisfied with all the great people and superior services I've received from Butler Toyota for many years and this time was no exception. You can count on me returning again and again either for a future vehicle purchase or your maintenance services. Thank you Butler Toyota. More

Customer service I called at the last minute on Saturday morning they responded, told me to come in and I was taken care of the minute I walked in the foot! Sam provid I called at the last minute on Saturday morning they responded, told me to come in and I was taken care of the minute I walked in the foot! Sam provided excellent customer service! More