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Butler Toyota - Service Center

Macon, GA

4.8
791 Reviews

791 Reviews of Butler Toyota - Service Center

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January 26, 2019

Kept me updated. Quality work Butler was honest and efficient. Stayed in touch throughout process off dealing with insurance company. Told me what insurance company recommended f More

by ChrisD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam - service advisor
Jan 26, 2019 -

Butler Toyota responded

Thank you for the great rating Chris! We know that communicating with insurance companies can sometimes be a little stressful, so we are glad that Butler Toyota and Sam were able to help you with all the questions you needed answered! Come back and see us anytime!

January 26, 2019

Vehicle Routine Service Good overall experience. Service handled quickly and efficiently, I was immediately assisted at my appointed time. Always feel comfortable with addit More

by janelee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry, service representative
Feb 07, 2019 -

Butler Toyota responded

Thank you for the review Jane! Come back and see us anytime. Have a great weekend!

January 21, 2019

20,000 Service Friendly, Fast, and reliable service was given by Butler. The moment I stepped out of the truck I was treated by an employee. Once I enter my advisors More

by Josh Holloway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Jan 22, 2019 -

Butler Toyota responded

Thank you so much for the 5 star rating and awesome review on Sam Josh! Sam has been with Butler for a long time so we are pleased to hear that your experience was more than exceptional. 20,000 mile services are usually routine maintenance so we're also happy to hear that the work was completed in a timely manner. Customers time is JUST as important as ours! Have a great rest of your week and remember to come see us again for your next service!

January 19, 2019

Service I absolutely adore our service manager Brian! He makes us always feel welcome and goes over everything to ensure that there are no issues! This place More

by Sarav78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield
Jan 26, 2019 -

Butler Toyota responded

We are so happy to hear that Brian made you feel welcome here at Butler Toyota! Please come back and see us anytime. Thank you for choosing us for your service needs. Have a great weekend!

January 18, 2019

Oil change Brian was my adviser. He is very nice and helpful. He always makes me laugh whenever I go to get my car serviced. Good sense of humor! Everyone there More

by 12auto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield, Lexi
Jan 26, 2019 -

Butler Toyota responded

Thank you for the 5 star ratings! Brian always puts a smile on our face as well! Please come back and see us anytime!

January 18, 2019

Great service Again Took my car in for service and as always it was a great experience! Jason is always friendly and provides great customer service. Curtis is the one wh More

by NewCamryOwner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JASON IN SERVICE AND CURTIS IN SALES
Jan 26, 2019 -

Butler Toyota responded

Thank you so much for the awesome review! Congratulations on your new purchase as well! Curtis and Jason are great to work with. We are pleased to hear that both were able to provide you with great service! Have a great weekend!

January 11, 2019

Great service dept I recently had my 5000 mile checkup and advised my service rep of what I believed was a defect in a light at front of my 2017 Rav 4-to replace light w More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield
Feb 16, 2019 -

Butler Toyota responded

Thank you for the 5 star rating! We are happy to hear that you have been a loyal customer of ours. Thank you for your trust in allowing us to help you with servicing your vehicle. Have a great weekend.

January 10, 2019

90 day inspection I came in for 90 day inspection and was greeted and out of there in 45 minutes !! Great job Jason !! I will be back again !! More

by Rav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 02, 2019 -

Butler Toyota responded

Thank you for the great rating! We strive to make sure that our services are done in a timely manner so that you can go about your day! Thank you and have a great rest of your week!

January 09, 2019

VERY NICE AND RELAXING Made aware of the progress of my car. Told how long service would take. Service wait area is nice with coffee or water made available. More

by CHW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
Feb 09, 2019 -

Butler Toyota responded

Thank you! Have a great weekend!

January 09, 2019

Excellent experience. Larry Cummings took care of me in a friendly and professional manner. My service was completed very timely and I was completely satisfied..All of the More

by moby dick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
Feb 02, 2019 -

Butler Toyota responded

Thanks for the great rating!

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