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Butler Toyota - Service Center

Macon, GA

4.8
795 Reviews

795 Reviews of Butler Toyota - Service Center

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November 26, 2018

Wonderful All of the service agents are just great, they greet you with a smile and know you by name. What else can you ask for in a service department.Service More

by Bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam McWilliams
May 29, 2019 -

Butler Toyota responded

Thanks for this wonderful review! We appreciate you! Have a great rest of your week!

November 20, 2018

“The Best Service” As always, I was treated with respect, patience,and exceptional service. They always make me feel like I am some sort of VIP and my car”s service is a More

by JudiB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Jones, Rick Mills, Matt Philmon
May 29, 2019 -

Butler Toyota responded

Thanks for taking the time out of your day to give us this great review Judi! Have a great day!

November 20, 2018

Oil change Service is always good and time frame is always what they give you . you always greeted by personnel walking by or always offered something to drink a More

by Geneva glb2385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason harris
May 29, 2019 -

Butler Toyota responded

Thank you Geneva! It is always great to hear about how well our service department is treating our customers. Have a great rest of your day.

November 17, 2018

Quick professional service, Sam was excellent Great service great service advisor. Sam made the experience pleasant. Far different from the terrible experience I had there 3 years ago during anoth More

by O.w.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
May 29, 2019 -

Butler Toyota responded

Thank you for this positive review on Sam and our service department. We look forward to seeing you again! Have a great rest of the week.

November 17, 2018

Excellent I was very pleased with the service at Butler Toyota. I had the oil changed in my SUV. I was in & out in a very timely manner. More

by Kathy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam McWilliams
May 29, 2019 -

Butler Toyota responded

Thank you Kathy! Have a great day.

November 16, 2018

It’s service on new car. Sam is always very helpful! He explains everything to me so I understand the process. Only thing I think could be improved is the length of time it t More

by Mwliles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam McWilliams
May 29, 2019 -

Butler Toyota responded

Sam is a great asset to our dealership. We are happy to hear that he has been able to assist you each time you get your vehicle serviced. Thank you again and have a great rest of your day!

November 14, 2018

Service Outstanding service. Larry Cummings was very professional and accommodating. Mark Patrick has help me several times with my GPS system and he is amazi More

by Ashley244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings and Mark Patrick
May 29, 2019 -

Butler Toyota responded

Thanks Ashley! We think Larry is top notch! those GPS systems can be tricky so we're happy that Mark Patrick in sales was able to help out!

November 12, 2018

Exceptional Everyone was very nice! Jerry in the service department was extremely nice and helpful and answered all of the question I had.. I highly recommend But More

by MistyT123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
May 29, 2019 -

Butler Toyota responded

Thank you for the recommendation Misty! Have a great rest of your week!

November 10, 2018

Such a Good Deal Glad to have the free services for a period of time. Sam McWilliams is friendly and efficient. Happy he's my service rep! Thanks so much! More

by Teana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam McWilliams
May 29, 2019 -

Butler Toyota responded

Thank you for this review on Sam! We're happy to have him on our team! Have a great day.

November 08, 2018

Service Jason Harris did a great job and was very professional. The amount of time to do the service was exactly what Jason estimated. Thanks Jason and look f More

by Rollin Hickman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harris
May 29, 2019 -

Butler Toyota responded

Thank you Mr. Hickman! We are happy to hear that Jason was able to assist you with servicing your vehicle! Have a great rest of your day.

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