Butler Toyota - Service Center
Macon, GA
798 Reviews of Butler Toyota - Service Center
Great Service Department Brian Hatfield is the greatest service rep ever! He is so nice and we witnessed him not only being great helping us but also in helping the customer Brian Hatfield is the greatest service rep ever! He is so nice and we witnessed him not only being great helping us but also in helping the customer before us. He really made our experience with your service department and we hope to get him when we return! More
Great customer service during my regularly scheduled service Very personable and knowledgeable. Can't say enough good things about Larry Cummings - he always puts the customer first, tells me what needs to be do Very personable and knowledgeable. Can't say enough good things about Larry Cummings - he always puts the customer first, tells me what needs to be done for my car and what my options are. More
Routine Maintenance Although the title of my review is "routine maintenance," there's nothing routine about Larry Cummings' service! I love the results I receive from the Although the title of my review is "routine maintenance," there's nothing routine about Larry Cummings' service! I love the results I receive from the technicians at Butler! They're always efficient with their inspections and ensure that I know the cost of each recommended services! More
Oil change and reguar maintenance schedule. I called when I found out I would be in Macon and Larry Cummings set me up with an appointment, I got right in and out in the hour and a half I was q I called when I found out I would be in Macon and Larry Cummings set me up with an appointment, I got right in and out in the hour and a half I was quoted. I like that there was someone there to meet the car and start paperwork. I have one suggestion, however. When they come and get you to tell you the care is ready it would be nice for the rep to go through what was done and how things looked. I realize this is done when something wrong is found but it would be nice to hear an update on regular maintenance. More
Great people Super nice people who really sell cars in a no pressure atmosphere. I will be back again. The showroom and service area are clean and staff friendly. Super nice people who really sell cars in a no pressure atmosphere. I will be back again. The showroom and service area are clean and staff friendly. More
outstanding as always great dealership. Great people. Great service. They take care of you during and after the sale or service process and want to ensure you are well t great dealership. Great people. Great service. They take care of you during and after the sale or service process and want to ensure you are well taken care of More
70,000 miles maintenance The Service Crew was there as soon as I drove in asking how can he help me. I told him I had an appointment with Phil Hiett, he walked me to his offic The Service Crew was there as soon as I drove in asking how can he help me. I told him I had an appointment with Phil Hiett, he walked me to his office. Phil pulled up my previous service information and advised me what needed to be done. My car was serviced and I was on my way. More
Repair navagation system. Correct problem with navigation system. So far it has worked as designed. There's not much more I can say than it has worked good since Butler's ser Correct problem with navigation system. So far it has worked as designed. There's not much more I can say than it has worked good since Butler's service man made repairs to correct the problem... This repair was made under the warranty program so I did not pay anything for this service. More
Service experience I have purchased two vehicles at Butler, and I always get good service with Larry Cummings. I would recommend Butler service to anyone. Thanks for o I have purchased two vehicles at Butler, and I always get good service with Larry Cummings. I would recommend Butler service to anyone. Thanks for outstanding service. More
Everyone was very friendly and accommodating. I gave the rating I have given because I was completely satisfied with the service. Everyone was very friendly and accommodating. I would recommend I gave the rating I have given because I was completely satisfied with the service. Everyone was very friendly and accommodating. I would recommend your service to friends. More