Butte Subaru

Great Courteous, accommodating, great service. The service took only an hour for an oil change and vehicle inspection. They even washed the car after perf Courteous, accommodating, great service. The service took only an hour for an oil change and vehicle inspection. They even washed the car after performing the service. More

Service and warranty I had some questions on the warranty regarding key replacement Very helpful and timely as we were under a deadline to to leave town Everthing was a I had some questions on the warranty regarding key replacement Very helpful and timely as we were under a deadline to to leave town Everthing was arranged while we waited and the key arrived before we left More

Best dealership I've ever done business with. This was the best car buying experience I've ever had. The atmosphere has no sales pressure, and Ralph was great to work with. While I was bargaining This was the best car buying experience I've ever had. The atmosphere has no sales pressure, and Ralph was great to work with. While I was bargaining to buy now my Mini Cooper S they actually came back with a figure lower than what I offered and then told me it came with a complete spare set of brand new snow tires with rims at no extra cost to me. I've dealt with a lot of dealerships here in Helena, and in Great Falls and this is the only one I've been to that really wants to make their customers happy and doesn't see them as just sales figures. More

Window fixed and oil change I got great help over the phone and in person. Dan knew exactly the problem over the phone and got me in for an oil change that day. I got great help over the phone and in person. Dan knew exactly the problem over the phone and got me in for an oil change that day. More

Excellent Engine Replacement Butte Subaru recently had to replace the engine and clutch on my STI. Through the entire process, they were nothing but helpful, professional, and ver Butte Subaru recently had to replace the engine and clutch on my STI. Through the entire process, they were nothing but helpful, professional, and very knowledgeable. I've had many vehicles throughout my life, and I've never had a more pleasant experience for any sort of vehicle fix I've needed. I highly recommend them. More

Butte Subaru is awesome Always helpful and very professional. I live 90 miles from the dealership and they are always willing to give me a loaner car for errands. Always helpful and very professional. I live 90 miles from the dealership and they are always willing to give me a loaner car for errands. More

Good, professional, timely, and courteous service. The last service I received at Butte Subaru was a 25,000 mile check-up with lube, oil and oil filter change. They got me in on time, and completed my The last service I received at Butte Subaru was a 25,000 mile check-up with lube, oil and oil filter change. They got me in on time, and completed my service quickly. All personnel, especially Dan, Don, and Kurt were professional and courteous. They also gave me an estimate of what it will cost me for my next in depth service at 30,000 miles. Very satisfied with both the service and treatment I received at Butte Subaru. They treat their customers fairly and right! More

Disappointed I purchased my car at this dealership and since it's a new car, I try to keep up on all the maintenance. When I've visited other Subaru dealership I purchased my car at this dealership and since it's a new car, I try to keep up on all the maintenance. When I've visited other Subaru dealerships, they've input all of the information and work done, into the advanced computer in my car. They even set it up to tell me when I'm due for another service, and where to go. This Butte dealership had never logged their work into the car. When I called to make an appointment a few weeks ago, the man I spoke with asked what I needed done. I told him that I wanted to keep up on maintenance required based off mileage. He asked again if I knew what needed to be done. I explained that I could go get the book out of my car and find the maintenance page and, compare it to the miles I had on my car (75,0000). He said we would schedule a standard service, and find out what else needed to be done at time of service. THEN he asked my name only for scheduling. I assume that since I bought my car there, and have had a lot of work done to it there, that they would have a record of my business there. Apprently not. I arrived for my scheduled appointment and only received the standard service. While I was paying for it, I was informed that, among many other issues, the biggest priority was to complete 60k maintenance ($600). I left the dealership feeling concerned about the amount of funds required to fix all the issues they found. While I was filing the receipt and and invoice, I noticed that I had already completed 60k maintenance...at 60,000 miles... In November. I'm very upset that the service department doesn't have record of all the services done on and business given from my vehicle. Because of this, someone recommended I pay for a maintenance that I had already paid for, and had already been performed. I will not be returning to this dealership. More

Delightful experiance with Butte Subaru I have driven an Outback for the last 30 years. I purchased my fourth one this week at Butte Subaru. I have loved each one and every ‘old car’ has gon I have driven an Outback for the last 30 years. I purchased my fourth one this week at Butte Subaru. I have loved each one and every ‘old car’ has gone to other family members because Outbacks last almost “forever”. The Outback fits me perfectly including being able to get the snow off the windshield while standing on the ground and getting up the driveway. We have very cold winters and lots of snow in Butte Montana. We live outside the city and must have a car that can make it up my dirt and rock, steep and long drive way. Inside the Outback is lovely, comfortable and instinctual. I believe it to be the best on the road. I had a wonderful time buying my new car and it was totally stress-free. My salesman (Ralph) was most knowledgeable about his products and was friendly, inviting and truly helpful. Buying a car from him was fun! I would go back to him and would recommend him to others. The financial agent I worked with was prompt, professional and effective, just what is needed in the “money-man”. Butte Subaru provides excellent service and has always treated me very fairly and respectfully. More

Great deal Paul was great to deal with. I will be recommending Butte Subaru to everyone. Everyone was very friendly and helpful. Pleasant experience from start t Paul was great to deal with. I will be recommending Butte Subaru to everyone. Everyone was very friendly and helpful. Pleasant experience from start to finish. More