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Button CDJR

Kokomo, IN

4.6
1,264 Reviews

1220 E Blvd

Kokomo, IN

46902

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1,264 Reviews of Button CDJR

November 17, 2025

Lug nut fell off my vehicle damaged my rim coltan Said i cost him $500.00 because of my review.. If yore service department will not take accountability for poor service and blames customers for calling More

by toddven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Dillman, Jada Critchlow, Mari Whaley, Kolton Sandefur
Nov 17, 2025 -

Button CDJR responded

Hello, we apologize for your negative experience with us. Our service manager, Mari, is looking into this situation and will be in touch.

November 14, 2025

Issues being addressed were not resolved due to unable to repeat them. The infotainment issue is still ongoing periodically and needs to be addressed. More

by culpy1962
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman, Shannon Dillman
Nov 17, 2025 -

Button CDJR responded

Hello, we apologize for your negative experience with us. Our service manager, Mari, is looking into this situation and will be in touch.

November 11, 2025

Great service got my car in earlier than expected. Garret was awesome to deal with More

by L.NEWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
Nov 12, 2025 -

Button CDJR responded

We are happy to hear this! Thank you for the 5-star review!

November 11, 2025

Convenient. Me expectations. I am satisfied with the service and the professionalism that I receive from Buttons More

by jmgadberry
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker, Garritt Stryker
Nov 12, 2025 -

Button CDJR responded

We are happy to hear you were satisfied with your service! Thank you for the 5-star review!

November 11, 2025

The service center is the best. Always do an outstanding job. I would highly recommend them. More

by cliffdecker37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman, Jada Critchlow, Garritt Stryker, Kolton Sandefur
Nov 12, 2025 -

Button CDJR responded

We are happy to hear you always have a good experience with our service department! We appreciate your 5-star review, means a lot to us!

November 10, 2025

Button Service was great. They got me in, and kept me updated. I would highly recommend Shannon and Button !! More

by whodey93
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman, Shannon Dillman
Nov 12, 2025 -

Button CDJR responded

Thank you for the amazing review! We appreciate you!

November 09, 2025

Timely scheduling & fast, efficient service vehicle while waiting for vehicle to be serviced. Detailed, comprehensive status report. Attention to taking care with vehicle. (Miss having the "Drive-up Express" More

by jfb77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
Nov 12, 2025 -

Button CDJR responded

Thank you for the feedback! We appreciate the 5-star review!

Nov 12, 2025 -

Button CDJR responded

^ We still offer walk-in appointments, but if you prefer to schedule you can do so online!

November 09, 2025

Courteous, help me well informed, time schedule was good. Quality of work was good. Garrett was my service advisor did a good job More

by jcstammy33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
Nov 12, 2025 -

Button CDJR responded

We are happy to hear this! Thank you for the 5-star review! We appreciate you!

November 08, 2025

Perfect! ! Best people ever!! They provide the best care possible every time again and again! More

by jlhansen74
Recommend Dealer
Yes
Employees Worked With
Mari Whaley, Mari Whaley
Nov 12, 2025 -

Button CDJR responded

Thank you for taking the time to leave us a review! We appreciate you!

November 07, 2025

Took 4 days to get repaired Took 2 appointments to finally recognize issue Cost was ridiculous More

by Chirotla
Recommend Dealer
No
Employees Worked With
Kolton Sandefur, Kolton Sandefur
Nov 17, 2025 -

Button CDJR responded

Hello, we apologize for your negative experience with us. Our service manager, Mari, is looking into this situation and will be in touch.

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