Button CDJR
Kokomo, IN
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1,269 Reviews of Button CDJR
Very bad customer service. A simple ac job took 3 weeks to be done. Would have taken 4 or more had I not complained to a manger. Refusing to give me a loaner or my car till j A simple ac job took 3 weeks to be done. Would have taken 4 or more had I not complained to a manger. Refusing to give me a loaner or my car till job gets approved by insurance and get parts. Totally inconsiderate of people's lives that we have work to go to and live in a town where cabs are limited. A simple ac job turned into a $12000 job trying to get Stellantis to buyout my contract. Making a small job a great deal to get what they can out of you. Unexplained charges on my bill. Sending me an updated text at 4:55 pm every 4 days right before closing so I can't call in claiming my phone was not working. Finally, shoving me to a different customer service rep to tell me what she told me a week ago that car and parts will be taken care of next week. Absolutely, very bad experience. Even the oil change that I asked for was not done. Very bad customer service. 😑 More
Beat dealership around . Great staff from salesmanship to repair shop . Great customer service. Thank you Great staff from salesmanship to repair shop . Great customer service. Thank you More
Fast and polite service. They even helped me figure out their single cup coffee maker. This is my second pull change with them, feels nice to be catered to. Will definitely They even helped me figure out their single cup coffee maker. This is my second pull change with them, feels nice to be catered to. Will definitely recommend. More

