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Button CDJR

Kokomo, IN

4.6
1,269 Reviews
Call Dealership (765) 553-6861
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1220 E Blvd

Kokomo, IN

46902

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1,269 Reviews of Button CDJR

April 24, 2025

At the conclusion of this transaction did not feel that I was kept informed of what was going on in a timely manner Nor do I feel that what they told me was wrong with the car was necessarily truthful More

by CJUNE1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jada Critchlow, Kolton Sandefur
Report | Print
May 05, 2025 -

Button CDJR responded

Thank you for sharing your feedback. We’re truly sorry to hear that you didn’t feel fully informed during the process and that you have concerns about the information provided. Clear communication and transparency are very important to us, and we want to make sure every customer feels confident in their experience. Please reach out to us directly so we can address your concerns and work towards resolving any issues you encountered. We value your business and hope to make things right.

April 24, 2025

Great people to work with Nick did a good job of listening and finding out what we wanted. More

by indypga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Kersey, Chris Belt
Report | Print
May 05, 2025 -

Button CDJR responded

Thank you for the positive review! We're glad to hear that Nick took the time to listen and helped you find exactly what you were looking for. We appreciate your business and hope to work with you again in the future!

April 24, 2025

Shannon was pleasure to work with. I had come in with a complaint about and earlier experience and she was able to handle the situation. More

by mark.gollner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman, Jada Critchlow
Report | Print
May 05, 2025 -

Button CDJR responded

Thank you for sharing your experience! We're glad Shannon was able to assist and resolve the situation for you. We truly appreciate your feedback and are happy to have had the opportunity to make things right. Thank you for your patience and for working with us!

April 24, 2025

Good service, haven't had a bad experience yet. Keep up the good work! KEN More

by knewell6102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman, Jada Critchlow, Mari Whaley, Garritt Stryker, Kolton Sandefur, Linda Simpson
Report | Print
May 05, 2025 -

Button CDJR responded

Thank you, Ken, for the great feedback! We're so glad to hear you've had positive experiences with us. We truly appreciate your support and will continue to do our best to provide excellent service. Looking forward to serving you again!

April 24, 2025

Jeremiah was an amazing sales representative, made the process extremely easy, and was extremely efficient. This is the quickest I've ever been in and out of a dealership. More

by rodmartin10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Collier
Report | Print
Apr 24, 2025 -

Button CDJR responded

Thank you for your 5-star review with us. We appreciate you! JC is a great asset to our team!

April 24, 2025

Unhappy with my vehicle repair and how I still have the issue unresolved after 2 years More

by mitwrigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Dillman, Chris Belt, Miranda Armstrong, Jada Critchlow, David Buckler, Mari Whaley, Garritt Stryker, Kolton Sandefur, Erika Tobin
Report | Print
Apr 24, 2025 -

Button CDJR responded

Hello, we'd like the chance to make it right. Please email our Service Manager, Mari Whaley at mari.whaley@drivechariot.com. Thank you!

April 24, 2025

The service department was friendly and honest about my service, gave an estimated duration and was close to that time. More

by mikeharlow_in
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lupoi, Jada Critchlow
Report | Print
Apr 24, 2025 -

Button CDJR responded

Thank you for your 5-star review with us. We appreciate you!

April 24, 2025

Jamie made the purchase SO easy! It was completed with quick emails and UPS documents. More

by hireland
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie Hansen
Report | Print
Apr 24, 2025 -

Button CDJR responded

Thank you for your 5-star review with us. We appreciate you! Jamie is a great asset to our team!

April 24, 2025

I always take my Dodge's to Button's. Shannon is great to work with and no one touches my cars other than Chris Ingle. More

by apple_scruff_59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ingle, Shannon Dillman, Kolton Sandefur
Report | Print
Apr 24, 2025 -

Button CDJR responded

Thank you for your 5-star review with us. We appreciate you! Shannon and Chris are great assets to our team!

March 21, 2025

Everyone was friendly and made ordering my Wagoneer easy. I would highly recommend Button Dodge. More

by N225175
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman, Ryan Olsen, Jada Critchlow, Garritt Stryker
Report | Print
Apr 03, 2025 -

Button CDJR responded

That’s awesome to hear! It sounds like Button Dodge really made the process smooth and hassle-free for you. A Wagoneer is such a great choice—congrats on the new ride! I’m sure you’re going to love it. Thanks for sharing your experience!

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