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Button CDJR

Kokomo, IN

4.6
1,269 Reviews
Call Dealership (765) 553-6861
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1220 E Blvd

Kokomo, IN

46902

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1,269 Reviews of Button CDJR

January 01, 2025

Very Good Very Good Very Good Very Good Very Good Very Good Very Good Very Good More

by Mbrackett769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
Report | Print
Jan 08, 2025 -

Button CDJR responded

Thank you for your excellent feedback! We're thrilled to know you had such a positive experience. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again soon!

December 31, 2024

Good selection of vehicles. Friendly knowledgeable helpful sales and finance staff. Reassuring about any future service or recalls vehicles may need. So I bought 2 Wranglers in More

by dieslpower
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Belt, Trent Armstrong
Report | Print
Jan 08, 2025 -

Button CDJR responded

Thank you for sharing your fantastic experience! We’re so happy to hear that our team provided you with friendly, knowledgeable, and helpful service, and that you felt reassured about any future service or recalls. Congratulations on your two new Wranglers! We truly appreciate your trust in us and look forward to assisting you again whenever you need.

December 31, 2024

They didn't do the job as I asked so I had to bring it back a different day to get the job completed correctly More

by redmonbrian
Recommend Dealer
No
Employees Worked With
Erika Tobin, Erika Tobin
Report | Print
Jan 02, 2025 -

Button CDJR responded

We sincerely apologize for not completing the job as requested during your initial visit. This is not the level of service we aim to provide, and we understand how frustrating it must have been to have to return on another day. We appreciate your patience, and we will be addressing this internally to ensure better attention to detail moving forward. Thank you for bringing this to our attention, and we hope to provide you with a more seamless experience in the future.

December 30, 2024

Erica was friendly and courteous as was the gentleman who greeted me. Service work was handled timely.! Waiting area was clean. Enjoyed the amenities while waiting. More

by apko11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Tobin
Report | Print
Jan 08, 2025 -

Button CDJR responded

Thank you for sharing your positive experience! We’re so glad to hear that Erica and our team made you feel welcome and provided courteous service. It’s great to know that the service was completed in a timely manner and that you enjoyed the amenities in our clean waiting area. We appreciate your feedback and look forward to serving you again!

December 30, 2024

Scheduling was quick and effortless. Service time was acceptable and quick. Friendly and helpful staff. More

by puromaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
Report | Print
Jan 08, 2025 -

Button CDJR responded

Thank you for your wonderful feedback! We're glad to hear that scheduling was quick and easy, and that you experienced efficient service. Our team strives to provide friendly and helpful assistance, and we're happy to know we met your expectations. We look forward to serving you again in the future!

December 30, 2024

The team was great and supported my needs. There were a few last minute battery charges to update and the team gave me a vehicle for the day. A+ More

by christopher.lagoni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Belt, Ryan Olsen, Casey Conley
Report | Print
Jan 08, 2025 -

Button CDJR responded

Thank you for your fantastic review! We're so glad to hear that our team was able to support your needs and make your experience A+! It's great that we were able to provide a vehicle for the day while the last-minute updates were completed. We appreciate your trust and look forward to assisting you again in the future!

December 30, 2024

They are awesome they have always taken care of us in a prompt and professional way More

by kennyworden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Belt, Jada Critchlow
Report | Print
Jan 08, 2025 -

Button CDJR responded

Thank you for your amazing feedback! We’re so happy to hear that we’ve consistently taken care of you in a prompt and professional manner. Your satisfaction is always our top priority, and we appreciate your trust in us. We look forward to continuing to serve you in the future!

December 30, 2024

Great service as always! I know I can always trust the service at Buttons to be first rate! More

by pearlpetty54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
Report | Print
Jan 08, 2025 -

Button CDJR responded

Thank you for your continued trust and positive feedback! We're thrilled to hear that you always receive first-rate service at Buttons. Your satisfaction means a lot to us, and we look forward to providing the same excellent service each time you visit. Thank you for choosing us!

December 30, 2024

I didn't realize I needed an appointment for the quick lube oil change. But Garritt as always was super helpful and got me quick. Service was fast and the Winter check items were gone over. More

by gregbrothers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker, Kolton Sandefur
Report | Print
Jan 02, 2025 -

Button CDJR responded

Thank you for your feedback! We're glad to hear that Garritt was able to assist you and provide quick service despite the appointment confusion. We strive to offer a smooth and efficient experience for our customers, and we're happy that the Winter check items were thoroughly reviewed as well. We still offer walk-in's, but now offer oil change appointments to better accommodate our customers schedules. We appreciate your understanding and are always here to help you in the future. Thank you for choosing us, and we look forward to serving you again!

December 30, 2024

Great customer service. Thorough and complete work by the technician. Suggested more items to be done but did not push. More

by melissanpruett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
Report | Print
Jan 08, 2025 -

Button CDJR responded

Thank you for your thoughtful review! We’re so glad to hear that you experienced great customer service and thorough, complete work from our technician. It’s important to us that we provide helpful suggestions without pressure, and we’re happy that our team made a positive impression. We look forward to assisting you again in the future!

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