Button CDJR

Button CDJR responded

Thank you for your fantastic review! We’re thrilled to hear that you experienced fast, convenient, and respectful service. We always aim to get the job done efficiently while making sure you’re well taken care of. We truly appreciate your 5-star rating and look forward to serving you again!

Button CDJR responded

Thank you for your kind words! We’re so glad to hear that Jada consistently provides excellent service by responding quickly and getting you in without delay. We truly appreciate your feedback and look forward to continuing to serve you in the future!

Button CDJR responded

Thank you for sharing your positive experience! We're so glad to hear that you were pleased with the timing and speed of your visit. Our team strives to be both pleasant and efficient, and we're happy that we met your expectations. We look forward to assisting you again in the future!

Button CDJR responded

Thank you for sharing your experience, and we apologize for the inconvenience and frustration caused during your visit. It’s unacceptable that you had to wait so long and deal with unnecessary delays when you arrived for your scheduled appointment. We understand how frustrating it must have been to have to walk inside for the door to be opened when you were already in front of the service area. We’ll address this with our team to ensure better communication and more efficient service for future visits. Your time is valuable, and we appreciate your patience. We hope to provide a smoother experience next time you visit.

Button CDJR responded

Thank you for your fantastic feedback! We're thrilled to hear that you consistently have a great experience with our dealership and service team. Your satisfaction is our top priority, and we're grateful for your trust and loyalty. We look forward to continuing to serve you with the same excellent service in the future!

Button CDJR responded

We take your concerns seriously and will review this situation internally to ensure that future customers are given accurate information. We would appreciate the opportunity to further discuss this matter and see if there’s a way to make it right for you. Thank you for bringing this to our attention, and we hope to resolve this to your satisfaction. Please reach out to mike.lupoi@drivechariot.com and kim.bush@drivechariot.com for further information into this.

Button CDJR responded

Thank you for your feedback! We’re glad to hear that you’re happy with the quality of the service, but we’re sorry to hear about the concerns regarding pricing. Transparency is important to us, and we will address this issue with our team to ensure that the prices we provide are clear. We appreciate your loyalty and hope to provide a more seamless experience in the future. Thank you for bringing this to our attention!

Button CDJR responded

Thank you for your wonderful review! We’re so happy to hear that Shaelah made both your first and second Jeep lease experiences so positive. Her dedication to clear communication and making things happen quickly is truly appreciated, and we’re glad to know she’s the reason you’ll keep coming back to Button. We look forward to assisting you again in the future and helping you with all your vehicle needs!

Button CDJR responded

Thank you for sharing your great experience! We're thrilled to hear that trading in your vehicle and finding one that fits your needs went smoothly. Providing the perfect match for our customers is always our goal, and we’re glad we could do that for you. We look forward to assisting you again in the future!

Button CDJR responded

Thank you for your thoughtful review! We're glad you noticed our clean shop and appreciated the politeness and dedication of our team. We take pride in maintaining a professional environment and ensuring our employees work hard to provide excellent service. We look forward to serving you again!