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Button CDJR

Kokomo, IN

4.6
1,269 Reviews
Call Dealership (765) 553-6861
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1220 E Blvd

Kokomo, IN

46902

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1,269 Reviews of Button CDJR

December 18, 2024

They were very busy at the time that I stopped to have my car serviced. It took about 2 hrs by the time it was completed. More

by smbrewer0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman, Matthew Yero
Report | Print
Jan 02, 2025 -

Button CDJR responded

Thank you for your feedback! We recommend making an appointment to help ensure that your service is completed in a timely manner, especially during busy periods. Scheduling an appointment can help us better manage our workload and prioritize your vehicle, reducing wait times and improving your overall experience. We appreciate your understanding and hope to make your next visit more efficient and enjoyable. Thank you again! Give us a call at 765-457-1189 to schedule!

December 18, 2024

Shannon got my truck in& serviced it in a timely manner. The technicians did a good in fixing my truck& Shannon made sure it was fixed correctly! More

by quadcabb4x4x4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
Report | Print
Dec 20, 2024 -

Button CDJR responded

Thank you for sharing your experience! We're glad to hear that Shannon and our technicians took great care of your truck and ensured everything was done correctly. Your satisfaction means a lot to us, and we appreciate your trust. We look forward to assisting you again!

December 18, 2024

Jada Great service advisor quick to get the vehicle done quick . Make sure we’re satisfied More

by robertwussow22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman, Matthew Yero, Jada Critchlow, Mari Whaley, Garritt Stryker, Kolton Sandefur, Erika Tobin
Report | Print
Dec 20, 2024 -

Button CDJR responded

Thank you for your feedback! We're delighted to hear that Jada provided such excellent service and ensured your satisfaction. We’ll be sure to share your kind words with her. We appreciate your business and look forward to serving you again!

December 18, 2024

Great customer service. Very helpful to help resolve issues. Willing to go the extra step to make sure you’re satisfied. More

by Mckinstry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman, Matthew Yero, Jada Critchlow, Mari Whaley, Garritt Stryker, Kolton Sandefur, Erika Tobin
Report | Print
Dec 20, 2024 -

Button CDJR responded

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience and that our team could help resolve your issues. Going the extra step for our customers is what we strive for. We appreciate your support and look forward to serving you again!

December 18, 2024

Excellent service i was there early to drop off before work, they got it ready before I had to be at work. I really appreciated not having to leave it. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lechner., Erika Tobin
Report | Print
Dec 20, 2024 -

Button CDJR responded

Thank you so much for your kind words! We're glad we could accommodate your schedule and have everything ready for you before work. We appreciate your trust in us and look forward to helping you again!

December 18, 2024

Disappointed that they didn't cover my windshield that was damaged. Found once driven home . 😢 More

by Melissa Edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carroll, Garritt Stryker
Report | Print
Jan 02, 2025 -

Button CDJR responded

We’re truly sorry to hear about the windshield and understand how disappointing this must be. We take such concerns seriously, and we apologize for the oversight. It’s our goal to provide thorough service and ensure that all aspects of your vehicle are properly handled. Please reach out to us directly so we can investigate the situation further and discuss how we can assist with the damage. We want to make this right for you, and we appreciate your feedback in helping us improve our service. Please reach out to mike.lupoi@drivechariot.com

December 16, 2024

Mari was wonderful! And very helpful with scheduling and getting me in quickly! Thank you button! More

by abby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mari Whaley
Report | Print
Dec 16, 2024 -

Button CDJR responded

Thank you for your great feedback! We're so glad Mari was able to assist you and get you in quickly. We appreciate your kind words and are happy to have been of service. See you again soon!

December 16, 2024

Easy to work with, very thorough and professional. Pleasant experience and will definitely continue with Button. More

by ch1
Recommend Dealer
Yes
Employees Worked With
Mark Wilkerson
Report | Print
Dec 16, 2024 -

Button CDJR responded

Thank you for your kind words! We're thrilled to hear that you had a pleasant experience and found our team thorough and professional. We look forward to continuing to serve you at Button!

December 15, 2024

Button Dodge is a great place to get service for your vehicle and is the only place that I will go to for work on my car and truck. Highly recommend this dealership! More

by vpurciful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman, Jada Critchlow, Mari Whaley, Garritt Stryker, Kolton Sandefur
Report | Print
Dec 16, 2024 -

Button CDJR responded

Thank you for your amazing recommendation! We're honored to be your go-to place for vehicle service, and we truly appreciate your trust in us. We're always here to provide the best care for your car and truck!

December 14, 2024

The best thing I can say is everyone is polite and helpful I had a young girl help me in service bay. She’s so nice friendly polite helpful…….i was impressed. Any time I talk to Mike Lapouy he’s frie More

by wdconaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman, Matthew Yero, Jada Critchlow, Mari Whaley, Garritt Stryker, Kolton Sandefur, Erika Tobin
Report | Print
Dec 16, 2024 -

Button CDJR responded

Thank you for sharing your experience! We’re so glad to hear that our team, including the young lady in the service bay and Mike Lapouy, left such a positive impression. Politeness, friendliness, and helpfulness are always our top priorities, and we’re thrilled to have earned your trust!

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