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Button CDJR

Kokomo, IN

4.6
1,268 Reviews

1220 E Blvd

Kokomo, IN

46902

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1,268 Reviews of Button CDJR

November 27, 2024

Easy to drop off my car, then was given a ride to work. Received a call few hours later that they were dropping it off at my work. Went very smoothly and effortlessly on my part. Thanks More

by jlebre24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 27, 2024

All is good, truck was done on time no issues with the service pleased all the way around More

by skilesone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 27, 2024

Very Clean Dealership, That works very hard to please the customer and they offer a nice waiting area while they do your service More

by ericscholes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman, Chris Belt, Jada Critchlow, Garritt Stryker
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 27, 2024

Kolton went up and above the call of duty for me to get my car fixed, if not for him my car might have sat for another week awaiting confirmation from the representatives to give him permission to fix an u More

by Rgooch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a good experience with us. Let us know if there is anything we can do to earn a 5 star!

November 26, 2024

The customer service agent and service department provided excellent service that was very timely considering I didn’t make an appointment. More

by we3coltsfans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman, Jada Critchlow
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 26, 2024

Mari is awesome. Always goes above and beyond for her customers. She is the best! More

by kayrachelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lupoi, Shannon Dillman, Jamie Hansen, Jeremiah Collier, Miranda Armstrong, Mari Whaley, Greg Finley, Michael Clifton, Garritt Stryker, Kolton Sandefur
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 26, 2024

Great service, friendly staff and service was quick. I was updated through a text that updated me while running errands. More

by AM28IN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Tobin
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 26, 2024

Button has always given us top notch service. Garrit always keeps us informed as to what is going on with our vehicle. Great job guys More

by Melodyimbler@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 25, 2024

It took a while for me to get my vehicle back but I guess it was because they couldn't get the parts in. 6 weeks! More

by r.craig2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lechtner was amazing!, Matthew Yero, Mari Whaley
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a good experience with us. Let us know if there is anything we can do to earn a 5 star!

November 25, 2024

Unprofessional never answer the phone in service department dropped my truck off on a Monday took 4 days to do a 1 day job left caliper bolt out dropped truck back off rotated tires wrong air pressu More

by mikekj.77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Dillman, Matthew Yero, Kolton Sandefur
Dec 16, 2024 -

Button CDJR responded

We sincerely apologize for the unprofessional experience you've had with our service department. It’s unacceptable that your truck wasn’t handled properly, especially with the delays, missing caliper bolt, and incorrect tire rotation. We understand your frustration with the lack of communication and the issues that were left unresolved. We truly appreciate your feedback, and while we regret losing your business, we respect your decision. If you ever reconsider, we would be happy to make it right.

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