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Button CDJR

Kokomo, IN

4.6
1,266 Reviews
Call Dealership (765) 553-6861
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1220 E Blvd

Kokomo, IN

46902

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1,266 Reviews of Button CDJR

November 20, 2024

The service is always reliable and the staff is always kind. Makes car repairs easy. More

by Audrey Bates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mari Whaley
Report | Print
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 20, 2024

Everything went well. Financial person explained everything very well. My car as definitely clean and ready to go. More

by mykrst4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Kersey
Report | Print
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 20, 2024

They kept me updated on the work on my car and what it all needed very friendly and helpful More

by Copper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
Report | Print
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 19, 2024

Very friendly staff. They kept us informed of the progress of our vehicle and would definitely recommend them. More

by dwoolac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman, Erika Tobin
Report | Print
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 19, 2024

Great service as always. Been a customer now for almost 20 years! Here’s to 20 more More

by aaron95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman, Mark Carroll, Matthew Yero, Jada Critchlow, Mari Whaley, Garritt Stryker, Kolton Sandefur, Erika Tobin
Report | Print
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 19, 2024

I was greeted as soon as I arrived. People were friendly and professional. My visit was quick and I was on my way in no time. More

by dwilson32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Tobin
Report | Print
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 18, 2024

Friendly. Always willing to help even after a sale. From the mechanics,salesmen, finance people and the staff at the service department they are great. More

by donnakoontz82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Kersey, Griffen Mock, Chris Belt, Jada Critchlow
Report | Print
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 18, 2024

Service was good, staff was very friendly and courteous! ! They delivered my vehicle to my work which was very nice. More

by gil.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mari Whaley
Report | Print
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 18, 2024

Communication was clear and done in friendly manner. All scheduled maintenance was done as promised and timely More

by jmarksmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman, Jada Critchlow
Report | Print
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 18, 2024

General customer Srv when I arrived to desk was not well received. Wait time was tooooo long and was told had 6 in front of me be patient . This is not acceptable I need to get to work and this has happene More

by hosier2138@@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Dillman, Matthew Yero, Garritt Stryker
Report | Print
Dec 16, 2024 -

Button CDJR responded

Thank you for your feedback, and we sincerely apologize for the long wait times and the poor customer service you experienced at check-in. We understand how frustrating it is to be told to be patient, especially when you have time-sensitive commitments. This is not the experience we want for our customers, and we will work to improve efficiency and communication at check-in to ensure timely service. We appreciate your patience and hope to provide you with a better experience in the future. If you’d like to discuss this further, please feel free to reach out directly.

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