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Button CDJR

Kokomo, IN

4.6
1,264 Reviews
Call Dealership (765) 553-6861
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1220 E Blvd

Kokomo, IN

46902

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1,264 Reviews of Button CDJR

October 18, 2024

Took 2 days to do an oil change and never looked at the issue I took it in for. I made an appointment a week ahead of time and was told for 3 days they didn’t have time to figure out what noise was coming More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Dillman, Matthew Yero
Report | Print
Oct 24, 2024 -

Button CDJR responded

Hi Ray, The service manager, Matt and I spoke regarding this issue and we apologize for the inconvenience this caused. When speaking to Matt, he said that he along with another tech drove the truck to try and replicate the issue, but had no luck. Unfortunately, since we couldn't replicate the issue, it becomes harder to diagnose. If it happens again, please bring the truck back ASAP so we can make sure to remedy the situation. We appreciate your feedback and if you have any concerns, please reach out to Service Manager, Matt Yero directly at matthew.yero@drivechariot.com. Thank you!

October 17, 2024

Very fast and nice ! Above what I expected and very professional! Will be back next time I need service More

by timelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman, Matthew Yero
Report | Print
Oct 18, 2024 -

Button CDJR responded

Thank you for your 5 star review, we are happy to hear you had an amazing experience. We can’t wait to serve you again!

October 17, 2024

The people are great! I can’t say enough about how they treat their customers! But I think your prices could be better.js More

by nicholeparry38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman, Matthew Yero
Report | Print
Oct 18, 2024 -

Button CDJR responded

Thank you for your 5 star review, we are happy to hear you had an amazing experience. We can’t wait to serve you again!

October 16, 2024

I really liked working with Mark C. I trust him & he helps me out when he can. More

by htlittleme64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carrol, Matthew Yero
Report | Print
Oct 17, 2024 -

Button CDJR responded

Thank you so much for sharing your experience! We strive to make every customer interaction a positive one, and it’s great to know Mark has been able to assist you. If there’s ever anything else we can do for you, don’t hesitate to reach out. We look forward to working with you again here at Button CDJR!

October 16, 2024

My jeep gladiator 2yrs old didn't start one morning while I was here in Kokomo " I live in Florida now " but buttons came to the rescue and replaced both battery's in a reasonable time ,thanks again Buttons More

by bomber01faulkner
Recommend Dealer
Yes
Employees Worked With
Mari
Report | Print
Oct 17, 2024 -

Button CDJR responded

Thank you for sharing your experience! We’re so glad to hear that our team was able to come to get your Jeep Gladiator back up and running quickly. Whether you’re in Kokomo or all the way in Florida, we’re always here to help when you need us. Safe travels and thanks again for choosing Button CDJR!

October 16, 2024

Was able to get in and get out faster than anticipated. Did not have any issues with the service performed. More

by kva008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Girl at desk in garage.
Report | Print
Oct 17, 2024 -

Button CDJR responded

Thank you for your feedback! We're happy to hear that your service was completed quicker than expected and that everything went smoothly. If you ever need anything in the future, feel free to reach out. We appreciate your business and thanks again for choosing Button CDJR!

October 16, 2024

The service was fast and easy. They were friendly and took good care of me. More

by gerhart1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman, Matthew Yero
Report | Print
Oct 17, 2024 -

Button CDJR responded

Thank you for the kind words! We're so glad to hear that you had a fast and easy service experience, and that our team made you feel well taken care of. We appreciate your business and look forward to helping you again here at Button CDJR!

October 16, 2024

I was greeted with a kind smile and was offered a ride back home. My car was ready before it was promised. Great customer service! More

by byron8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
Report | Print
Oct 17, 2024 -

Button CDJR responded

Thank you for sharing your experience! We're delighted to hear that you were greeted with a smile and offered a ride home – it’s important to us that our customers feel cared for every step of the way. If you need anything else, we’re here for you! Thanks again for choosing Button CDJR!

October 15, 2024

Mari and her team did A great job fixing my head light. She is always polite and professional. They attacked the issues with enthusiasm. I look forward to working with Mari again. More

by olt.john126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mari whaler great job, Shannon Dillman, Matthew Yero
Report | Print
Oct 17, 2024 -

Button CDJR responded

Thank you for the wonderful feedback! We’re so glad to hear that Mari and her team provided excellent service and fixed your headlight with enthusiasm. We’re excited to have earned your trust and look forward to working with you again here at Button CDJR!

October 15, 2024

Garritt was exceptional with his response and diagnosis of my car issues. The whole team was pleasant and friendly. More

by moferg4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
Report | Print
Oct 15, 2024 -

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

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