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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
601 Reviews

601 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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June 23, 2025

Service was taken care of and the problem was fixed. Service man kolton was helpful and courteous. More

by jema57
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Button CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 22, 2025

Very bad customer service. A simple ac job took 3 weeks to be done. Would have taken 4 or more had I not complained to a manger. Refusing to give me a loaner or my car till j More

by DA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Dillman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Button CDJR responded

We’re truly sorry to hear about your experience and appreciate you taking the time to provide such detailed feedback. We understand how frustrating it must have been to deal with delays, lack of communication, and unclear charges—especially when transportation is essential to your daily life. This is not the level of service we aim to provide, and we take your concerns seriously. We deeply regret the inconvenience and stress this caused. If you're open to it, we would like the opportunity to review your situation more closely and work toward a resolution. Please feel free to reach out directly so we can ensure your concerns are properly addressed. Jody@drivechariot.com

June 21, 2025

Beat dealership around . Great staff from salesmanship to repair shop . Great customer service. Thank you More

by jleaglover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Simpson
Jun 30, 2025 -

Button CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 20, 2025

Fast and polite service. They even helped me figure out their single cup coffee maker. This is my second pull change with them, feels nice to be catered to. Will definitely More

by Swillis74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Button CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 19, 2025

Shannon Dillman was amazing… The only reasons I go to Buttons is because of Shannon Dillman More

by cdillman61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Button CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 18, 2025

Very Excellent and Detailed It's a great pleasure doing business with her and the Button team! Great Service! More

by lhughes632
Recommend Dealer
Yes
Employees Worked With
Linda Simpson, Linda Simpson
Jun 30, 2025 -

Button CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 18, 2025

I like the friendliness and the cleanliness of the dealership. They also kept me very informed during the process. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Button CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 17, 2025

5 My appointment was on time, and they got my services done in a timely manner. Everyone at the dealership is always friendly. More

by jgreathouse4
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garritt Stryker
Jun 30, 2025 -

Button CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 17, 2025

Terrible service. Won’t be back. Although it’s further drive I’ll go to Grissom Dodge next time. More

by ALove6766@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kolton Sandefur
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

Jada is great to work with. She went out of her way to help me get my Ram repaired utilizing my extended warranty. Good sense of humor and pleasant personality as well! More

by hogflyer1
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Button CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

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