
Byerly Ford
Louisville, KY
Filter Reviews by Keyword
By Type
Showing 1,562 reviews
Amazing experience! 5 stars I could not be more pleased with my experience prior to or during my dealership visit when purchasing my new truck. Jason Votaw was courteous and prof I could not be more pleased with my experience prior to or during my dealership visit when purchasing my new truck. Jason Votaw was courteous and professional from our first contact throughout the purchase of my new truck. Ask for Jason if you're in the market for a vehicle, you will not be disappointed! More
Buyer Beware! Do not purchase a used vehicle from Byerly. We purchased a new Pathfinder in 2014 from Byerly Nissan and all went well so we decided to return when looking for another new car for my Byerly. We purchased a new Pathfinder in 2014 from Byerly Nissan and all went well so we decided to return when looking for another new car for my wife and a used car form my 17 year old son. We purchased a used Ford Escape for my son and within 2 hours of leaving the sales lot the Check Engine Light started signaling. I immediately called and emailed to inform the dealership of the issue but received no reply. The next day I called the used car manager "Guy" and he basically told me to pound sand as I purchased a used car with no warranty. I didn't expect a warranty but I did purchase in good faith from what I thought was a reputable company so I figured they should stand behind their product for at least 24 hours. So, the day after purchasing a used vehicle from Byerly I'm spending $350 in a shop getting it repaired. My mechanic told me this was not a new issue and the Check Engine Light could have been reset but couldn't be sure. Either way this is not the kind of company I will ever do business with again based on principal and their shady business practices. I suggest to anyone looking for a used vehicle to stay away from Byerly. More
Karen Wheeler is the bees knees!! She always goes above and beyond to help find exactly what your looking for! She is a strong, independent woman and always down to help! Thank you so much for taking the t and beyond to help find exactly what your looking for! She is a strong, independent woman and always down to help! Thank you so much for taking the time to help me and my family find the perfect fit! You are lightening in a body and anyone who crosses your path should be grateful!! More
This was my first time buying a car and Jeff made it as easy as I could’ve imagined! I never felt pressured and all of my questions were answered! easy as I could’ve imagined! I never felt pressured and all of my questions were answered! More
I had an excellent experience with saleswoman Karen Wheeler! She is very personable and works hard to get you what you deserve! She truly went the extra mile for me when looking for a new vehicle while Wheeler! She is very personable and works hard to get you what you deserve! She truly went the extra mile for me when looking for a new vehicle while having a lot of negative equity on a previously owned vehicle. More
Great Dealership, friendly staff and quick service! Love our new Ford F150 Lariat! A huge THANKS to Jeff Maurer for his awesome Customer Service and our new Ford F150 Lariat! A huge THANKS to Jeff Maurer for his awesome Customer Service and More
I was looking online at Ford Edges and saw one at Byerly. I sent in a request and Kat called me the very next day. She set up an appointment for 315 that same day. Went in and met Jeff Maurer. Jeff liste I sent in a request and Kat called me the very next day. She set up an appointment for 315 that same day. Went in and met Jeff Maurer. Jeff listened to what we wanted and what we needed. Jeff showed us the Ford Ecosport. I am very happy with my purchase, thank you Jeff. More
Karon Wheeler was really helpful in getting me my 2017 escape. She worked very hard to keep my payments in my budget. I would referr her to anyone who is interested in buying a car from Byerly. escape. She worked very hard to keep my payments in my budget. I would referr her to anyone who is interested in buying a car from Byerly. More